Summary
Overview
Work History
Education
Skills
Languages
Software Skills
Timeline
Generic

Amanda Fiducia

Miami,FL

Summary

Human Resources professional prepared to drive organizational success through effective people management and strategic planning. Expertise in employee relations, talent acquisition, and compliance, with strong focus on team collaboration and achieving measurable outcomes. Adaptable and reliable, skilled in navigating dynamic environments and aligning HR strategies with business goals.

Overview

9
9
years of professional experience

Work History

Sr. Director of Human Resources

Semper Laser
04.2023 - 06.2025
  • Led an HR team of 4, including a Director of Recruitment, HR Operations Manager, HR Generalist and Sr. Recruiter
  • Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
  • Processed employee claims involving performance issues and harassment.
  • Developed and implemented HR strategies aligned with organizational goals.
  • Created succession planning strategies to ensure leadership continuity and long-term success.
  • Mitigated risk exposure through diligent workplace safety practices and proactive policy enforcement.
  • Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.
  • Oversaw performance management systems, ensuring alignment with company objectives.
  • Streamlined onboarding processes to improve efficiency and reduce time-to-hire.
  • Enhanced training programs, fostering continuous development for employees at all levels.
  • Managed compliance with labor laws and regulations, minimizing legal risks for the organization.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Developed comprehensive employee training programs, resulting in a more skilled workforce.
  • Structured compensation and benefits according to market conditions and budget demands.

HR Manager

Care.ai
02.2022 - 04.2023
  • Partner with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
  • Provide support and guidance to management, and other staff when complex, specialized, and sensitive questions and issues arise
  • Manage talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles.
  • Analyze trends in compensation and benefits; research and propose competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
  • Create learning and development programs and initiatives that provide internal development opportunities for employees.
  • Oversee employee disciplinary meetings, terminations, and investigations.
  • Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices.
  • Recommend, initiate and finalize HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
  • Coordinate immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
  • Maintain payroll and benefits for employees in various locations
  • Create and implement policies and practices to maintain compliance
  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Performs other duties as assigned.


Lived Abroad

Exploring The World
06.2021 - 02.2022

HR Generalist

United Vein Centers
10.2019 - 04.2021
  • Conduct full life cycle recruiting by screening resumes, interviewing candidates (by phone and in person), administering appropriate assessments when required, conducting reference/background checking; and delivering employment offers for, both, exempt and nonexempt positions
  • Conduct employee relations investigations
  • Process all UI claims
  • Organize and manage new employee orientation, on-boarding, and training programs
  • Explain and provide information on employee benefits, programs, and education
  • Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
  • Ensure that employee records are updated and in compliance
  • Ensure that all HR-related online files are up to date, which include conducting audits for time-sensitive items such as I-9 compliance, certifications, Driver’s license, clinical license, and training requirements

HR Generalist (Contract)

HCA Healthcare
05.2018 - 10.2019
  • Collect, track, analyze and report, statistics to capture metrics, demonstrate progression, and make recommendations for improvement
  • Handle employee queries relating to compensation, benefits, work-related issues
  • Stay abreast of HR legal requirements, maintain, revise and/or implement local or company-wide, statutory programs as applicable
  • Develop and distribute employee communications regarding HR programs, policies, etc. In a proactive manner
  • Provide management with information or training related to interviewing, performance appraisals, counseling techniques, and documentation of performance issues
  • Interview prospective employees for the first round of a 5-level interview
  • Conduct on-boarding, new hire orientation and employee benefits meetings
  • Coordinate Benefits Fair
  • Employees serviced: Exceeding 1000
  • Work closely alongside the Sr. HRBP
  • Maintain records of personnel-related data in both paper and the database and ensure all employment requirements are met
  • Oversee the background and pre-employment screening process
  • Complete, file and maintain Forms I-9
  • Assist with processing of terminations

International Recruitment Specialist (Contract)

KForce
08.2016 - 12.2017
  • Analyze client requirements against candidate qualifications and submit candidates to Senior/Lead Talent Qualification Specialists, for quality review in support of Field Offices, VMS client representatives and/or Kforce internally
  • Provide support to third party vendors for all recruitment and pre-hire interviews/documents
  • Establish a network/relationship of new and tenured recruiters for future placements
  • Establish initial contact with foreign nationals and conduct preliminary interviews as required
  • Conduct resume review and assessment based upon SLOMA (Skills, Location, Opportunity, Money, and Availability) criteria to determine candidate suitability/viability
  • Coordinate visa reviews of foreign nationals to ensure their documents are in accordance with USCIS
  • Segment, organize, and prioritize candidates according to the degree of alignment with position requirements
  • Determine right to work in US and if Visa required, send to Kforce 3rd Party and ITS
  • Determine candidate compensation expectation to maximize probability
  • Package candidates in accordance with corporate standards and focus on the pipe lining of candidates to Senior/Field Recruiters
  • Submit the prospects credentials for re-formatting to a corporate standard or to the respective Client and/or Field Representative and obtain feedback/confirmation of prospects candidacy
  • Establish new associate interview (NAIs) for Field Associates.

Education

Master of Science - Human Resource Management

Walden University
Minneapolis, MN
12.2018

BA -

University of Connecticut
Connecticut
05.2012

Skills

  • Human Resources Administration
  • HR analytics
  • Policy Development, Enforcement, and Employee Handbook Creation
  • HR Legal and Regulatory Compliance Management
  • PEO Oversight and Leave Administration
  • Employee Recruitment, Retention, and Succession Planning
  • Talent Management and Leadership Development
  • Onboarding, Training, and Professional Development
  • Performance Management and Evaluation
  • Employee Relations Management and Dispute Resolution
  • Engagement and Retention Strategy Development
  • Total Rewards Strategy, Compensation Design, and Benefits Administration
  • 401(k) and Workers’ Compensation Program Oversight
  • HR Strategy Development and Execution
  • Operational Planning and Process Optimization
  • Contract Negotiation and Vendor Management
  • SaaS and Startup Development Environments

Languages

Spanish
Full Professional
Italian
Native or Bilingual

Software Skills

  • Human Resource Management Software (HRMS)
  • Google Suite
  • Microsoft Office
  • ADP
  • Bamboo HR
  • Insperity
  • Kronos
  • UKG
  • Workforce Now
  • Workday

Timeline

Sr. Director of Human Resources

Semper Laser
04.2023 - 06.2025

HR Manager

Care.ai
02.2022 - 04.2023

Lived Abroad

Exploring The World
06.2021 - 02.2022

HR Generalist

United Vein Centers
10.2019 - 04.2021

HR Generalist (Contract)

HCA Healthcare
05.2018 - 10.2019

International Recruitment Specialist (Contract)

KForce
08.2016 - 12.2017

BA -

University of Connecticut

Master of Science - Human Resource Management

Walden University