Amanda Figueroa
Bronx,New York
Summary
Self-motivated, brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Center Manager
The Learning Experience
02.2023 - Current
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
Lead Toddler Teacher
The Learning Experience
08.2022 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
Lead Infant/Toddler Teacher
Everbrook Academy
02.2021 - 07.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
Lead Infant Teacher
The Learning Experience
01.2018 - 06.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
Lead Infant/Toddler Teacher
The Learning Experience
10.2015 - 11.2017
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
Youth Facilitator
The Children’s Aid Society Summer Quest
07.2015 - 08.2015
- Organized special events and activities to boost youth engagement and improve lives of at-risk children.
- Strengthened academic, social and physical education program offerings for area youth.
- Incorporated understanding of multiple learning modalities and leveraged assessments to develop personalized enrichment curricula.
Youth Facilitator
The Children’s Aid Society
10.2014 - 05.2015
- Organized special events and activities to boost youth engagement and improve lives of at-risk children.
- Incorporated understanding of multiple learning modalities and leveraged assessments to develop personalized enrichment curricula.
- Strengthened academic, social and physical education program offerings for area youth.
Group Leader
Children’s Art and Science After-School
09.2010 - 03.2012
- Assisted students with homework issues and helped to incorporate positive study skills.
- Supported staff with developing professional skills and abilities, uplifting team performance.
Counselor
Children’s Art and Science, Camp
07.2010 - 08.2010
- Responsibilities included guiding and supervising campers in outdoor and indoor activities and developing recreational plans.
- Enforced safety rules in the camp, responsible for the health and safety of campers assigned and leading campers in fire drills and emergency procedures.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
Education
No Degree - English Literature
Mercy College
Dobbs Ferry, NY12.2024
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Homestead Senior High School
2008
Skills
- Bilingual
- Customer and Client Relations
- Supply Restocking
- Records Management Systems
- Critical Thinking
- Administrative Support
Certification
FOUNDATIONS IN HEALTH AND SAFETY
SHAKEN BABY SYNDROME
CHILD ABUSE AND MALTREATMENT IDENTIFICATION AND PREVENTION
Timeline
Center Manager
The Learning Experience
02.2023 - Current
Lead Toddler Teacher
The Learning Experience
08.2022 - Current
Lead Infant/Toddler Teacher
Everbrook Academy
02.2021 - 07.2022
Lead Infant Teacher
The Learning Experience
01.2018 - 06.2020
Lead Infant/Toddler Teacher
The Learning Experience
10.2015 - 11.2017
Youth Facilitator
The Children’s Aid Society Summer Quest
07.2015 - 08.2015
Youth Facilitator
The Children’s Aid Society
10.2014 - 05.2015
Group Leader
Children’s Art and Science After-School
09.2010 - 03.2012
Counselor
Children’s Art and Science, Camp
07.2010 - 08.2010
No Degree - English Literature
Mercy College
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Homestead Senior High School