Amanda Figueroa
Mount Vernon,NY
Summary
I am committed to providing outstanding customer service and open to suggestions to improve the customer experience. Flexible and outgoing team player commended for demonstrating positivity, honesty, and integrity with customers, team members and supervisors. Highly motivated with the desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
Work History
Sales Associate
Ulta beauty
New York
09.2022 - 01.2023
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
Care Assistant
NYC Medical of Queens
Queens, NY
2021 - 2022
- Kept detailed records of patients' medical histories and care plans.
- Maintained cleanliness of patient rooms and common areas within the facility.
- Provided emotional support to family members during difficult times.
- Coordinated care with physicians and other healthcare professionals.
- Answered the phone and responded to emails
Hostess
Jacobs Pickles/ Viva Toro
New York
2019 - 2021
- Verified reservations and wait times with customers.
- Assisted in preparing the restaurant for opening and closing shifts.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Accurately recorded customer information into reservation system.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Sales Associate
Old Navy
Bronx
2017 - 2019
- Greeted customers and provided exceptional customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts, refunds, and stor credit and counting money back change.
Education
High School Diploma -
Monroe Visual Arts And Design
01-2015
Nursing
Westchester Community College
Valhalla, NYSkills
- Excellent communication skills
- Fluent in Spanish
- Positive and professional
- Computer Skills
- Problem Solving
- Team Work
- Prompt & Organized
- Flexible
Certification
Lash Extensions Certificate 02/01/20
Timeline
Sales Associate
Ulta beauty
09.2022 - 01.2023
Care Assistant
NYC Medical of Queens
2021 - 2022
Hostess
Jacobs Pickles/ Viva Toro
2019 - 2021
Sales Associate
Old Navy
2017 - 2019
High School Diploma -
Monroe Visual Arts And Design
Nursing
Westchester Community College