Amanda Finnigan
Cockeysville,MD
Summary
Professional with hands-on experience in catering and event management, equipped to drive successful events through strategic planning and execution. Skilled in team leadership and collaboration, ensuring smooth operations and adaptability to changing needs. Expertise in client relations, management, and logistics coordination, consistently delivering high-quality results. Effective communicator with keen eye for detail, focused on enhancing guest experiences and achieving organizational goals.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Atlas Restaurant Group
Lutherville, MD
05.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Oversaw contact and flow of large events for guests and several notable Baltimore organizations and philanthropists
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Bartender/Events Server
Turf Valley Resort
Ellicott City, MD
10.2021 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Built rapport with guests through friendly interactions, fostering an atmosphere of warmth and hospitality at each event.
- Contributed to successful events through proactive problem-solving and attentive customer service, earning recognition from clients and supervisors alike.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Restaurant Manager
Knoche Enterprises
Baltimore
08.2011 - 01.2019
- Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures for crepes
- Take and record temperature of food and food storage areas such as refrigerators and freezers
- Portion and wrap the food, or place it directly on plates for service to patrons.
- Use manual or electric appliances to clean, peel, slice, and trim foods
- Operate cash register, handle money, and give correct change to customers and give them their prepared meal
- Cut, slice or grind meat, poultry, and seafood to prepare for cooking.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Education
MD - Art History
Towson University
Baltimore, MD12.2021
Skills
- Intermediate levels of oil, acrylic, pastel, and watercolor painting
- Communication - able to communicate and work under pressure
- Ability to multitask
- Beginner French, Latin, and Spanish
- Organizing and Categorizing Data
- Problem solving and teamwork
- Gallery and Exhibit Preparation
- Team Leadership
- Microsoft Office Suite
- Client Interfacing
References
- Nina Knoche : 443 - 388 - 6021
- Susan Scherz : 443 - 683 - 4281
- Shannon Landes : 301 -310- 8660
Timeline
Restaurant Manager
Atlas Restaurant Group
05.2024 - Current
Bartender/Events Server
Turf Valley Resort
10.2021 - 04.2024
Restaurant Manager
Knoche Enterprises
08.2011 - 01.2019
MD - Art History
Towson University