Amanda Fleming
Somersworth
Summary
Results-oriented Lead Business Analyst with expertise in data analysis, process optimization, and project management. Proven track record of leading cross-functional teams to enhance operational efficiency and drive strategic initiatives.
Overview
19
19
years of professional experience
Work History
Lead Business Analyst
Amwell
Remote
04.2016 - Current
- Led cross-functional teams to analyze and optimize business processes for improved efficiency.
- Developed comprehensive business requirements documents to guide project implementation and stakeholder alignment.
- Facilitated workshops to gather user feedback and ensure system solutions met organizational needs.
- Conducted data analysis using advanced tools to identify trends and inform strategic decision-making.
- Collaborated with IT teams to implement technology solutions that enhanced operational workflows.
- Presented findings and recommendations to executive leadership, influencing key strategic initiatives for growth.
- Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints.
- Optimized business operations with thorough analysis of current systems, identifying areas for improvement and recommending actionable changes.
- Implemented process improvements that resulted in significant time savings for various departments across the organization.
Dental Anesthesia Assistant
Seacoast Oral Surgery
Portsmouth, NH
07.2011 - 09.2015
- Assisted anesthesiologists in administering anesthesia during oral surgical procedures.
- Monitored patient vital signs to ensure safety and comfort throughout procedures.
- Prepared and maintained anesthesia equipment, ensuring readiness for use.
- Educated patients on pre-operative instructions and post-operative care related to anesthesia.
- Collaborated with surgical team to streamline workflow and enhance patient experiences.
- Trained junior staff on anesthesia protocols and equipment handling best practices.
- Implemented process improvements that reduced preparation time for anesthesia setups.
- Led initiatives to enhance patient safety measures within anesthesia administration practices.
- Ensured high-quality patient outcomes with meticulous documentation of all aspects of anesthesia care throughout each procedure.
- Responded effectively to emergency situations, administering life-saving interventions under pressure.
Emergency Room Technician and Unit Coordinator
Exeter Hospital
Exeter, NH
02.2007 - 06.2011
- Assisted medical staff in triaging patients during high-pressure situations.
- Monitored vital signs and documented patient information accurately.
- Operated and maintained emergency medical equipment with precision.
- Facilitated communication between healthcare providers and patients effectively.
- Educated patients on post-treatment care procedures to ensure compliance.
- Developed workflows to enhance patient flow and reduce wait times.
- Implemented safety protocols to improve overall departmental efficiency and compliance.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
Education
Bachelor of Science - Neuroscience
Arizona State University
Tempe, AZ05-2030
MBA - Economics
Southern New Hampshire University
Hooksett, NH01-2020
MBA - Economics
Southern New Hampshire University
Hooksett, NH01-2020
Bachelor of Science - Economics/Finance
Southern New Hampshire University
Hooksett, NH05-2016
Skills
- Business process modeling
- Data analysis
- Product management
- Business administration
- Stakeholder management
- Business strategy
- Problem-solving
- Multitasking and organization
- Strategic thinking
- Client relationship management
- Business process improvement
- Operations management
- Quality assurance
- Project management
- Internal auditing
- KPI tracking
- Market research
- Workflow Analysis
- Operational reporting
- Business planning
- Change management
- Operations analysis
Timeline
Lead Business Analyst
Amwell
04.2016 - Current
Dental Anesthesia Assistant
Seacoast Oral Surgery
07.2011 - 09.2015
Emergency Room Technician and Unit Coordinator
Exeter Hospital
02.2007 - 06.2011
Bachelor of Science - Neuroscience
Arizona State University
MBA - Economics
Southern New Hampshire University
MBA - Economics
Southern New Hampshire University
Bachelor of Science - Economics/Finance
Southern New Hampshire University