Amanda Fletchall
Des Moines,IA
Summary
I have many years of customer service/food service experience and work well with others. I am responsible and hard working. I adapt to challenges and I am eager to learn new skills.
Overview
7
7
years of professional experience
Work History
Sugar Beet Harvest Pilar Operator
Express Employment Professionals
10.2021 - Current
- Operated the beet piling machine
- Guided trucks
- Collected loose beets and put into pile
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
Food Service Team Member
Palace Entertainment
04.2017 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Distributed food during busy peak periods to drive customer satisfaction.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Fast Food Team Member
Raising Cane's
07.2021 - 08.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
High School Diploma -
Hoover High School
Des Moines, IA05.2021
Skills
- Equipment Operator
- Handling money
- Performing well under pressure
- Problem-Solving
Timeline
Sugar Beet Harvest Pilar Operator
Express Employment Professionals
10.2021 - Current
Fast Food Team Member
Raising Cane's
07.2021 - 08.2021
Food Service Team Member
Palace Entertainment
04.2017 - Current
High School Diploma -
Hoover High School