Summary
Work History
Education
Skills
Timeline
AdministrativeAssistant

Amanda Flowers

Newport News,VA

Summary

AWS Certified welder. Dynamic administrative professional with experience in law, insurance, and banking industries. Excels in office coordination and customer service. Proven ability to enhance workflow efficiency and maintain confidentiality. Skilled in Microsoft Office and dedicated to fostering strong client relationships, ensuring high satisfaction and seamless operations. A proactive problem solver committed to team success.

Work History

Administrative Assistant

Johnson, Gasink & Baxter
Williamsburg, VA
01.2024 - 10.2025
  • Coordinated office communications to enhance workflow efficiency and team collaboration.
  • Managed scheduling for meetings and appointments, ensuring optimal use of resources.
  • Maintained organized filing systems, improving document retrieval speed and accuracy.
  • Assisted in onboarding new staff, fostering a seamless integration into company culture.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Paralegal

LoMonaco Law
Vernon Hills, IL
01.2022 - 11.2023
  • Conducted legal research to support case preparation and documentation.
  • Drafted legal documents ensuring compliance.
  • Managed case files and maintained accurate records in case management systems to enhance workflow efficiency.
  • Reviewed contracts and agreements for legal sufficiency, identifying potential issues for attorney review.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Edited and proofread legal documents to verify accuracy.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.

Office Manager

Allstate Insurance Co
Lake Forest, IL
03.2021 - 11.2021
  • Managed daily office operations, ensuring efficient workflow and resource allocation.
  • Implemented office policies and procedures to improve operational efficiency and compliance.
  • Oversaw inventory management of office supplies, reducing costs through strategic vendor negotiations.
  • Facilitated communication between insurance agents and clients, improving service delivery and client satisfaction.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Lash Technician

Dekalash
Lake Forest, IL
01.2020 - 03.2021
  • Applied advanced lash techniques to enhance client satisfaction and retention.
  • Maintained cleanliness and organization of workstations to comply with safety standards.
  • Provided exceptional customer service, addressing inquiries and educating clients on aftercare.
  • Assisted in inventory management, ensuring availability of essential supplies for daily operations.
  • Developed tailored lash designs based on individual client preferences and facial features.
  • Implemented new techniques through ongoing education, staying current with beauty trends and innovations.

Education

Certificate - Welding

Virginia Peninsula Community College
Hampton, VA

Bachelor of Arts - Fine Arts

Bowling Green State University
Bowling Green, OH
08.2010

Skills

AWS Certified

Customer service

Data entry

Computer skills

Time management

File organization

Critical thinking

Strong problem solver

Documentation and recordkeeping

Professional communication

Dedicated team player

Verbal communication

Timeline

Administrative Assistant

Johnson, Gasink & Baxter
01.2024 - 10.2025

Paralegal

LoMonaco Law
01.2022 - 11.2023

Office Manager

Allstate Insurance Co
03.2021 - 11.2021

Lash Technician

Dekalash
01.2020 - 03.2021

Certificate - Welding

Virginia Peninsula Community College

Bachelor of Arts - Fine Arts

Bowling Green State University

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Amanda Flowers