Amanda Fonseca
Corpus Christi,TX
Summary
Dynamic leader with a proven track record at Macys Department Store, enhancing operational efficiency and fostering a culture of accountability and teamwork. Expert in implementing risk management strategies and optimizing resource allocation, resulting in significant cost savings. Skilled in customer service and leadership training, adept at driving growth and maintaining high performance standards.
Knowledgeable solid background in property assessment and valuation. Proven ability to accurately determine property values and ensure compliance with local tax codes, contributing to fair and equitable tax distribution. Demonstrated expertise in data analysis and customer service, ensuring transparency and satisfaction for taxpayers.
Overview
8
8
years of professional experience
Work History
Tax Assessor Clerk
Nueces County
Corpus Christi, TX
10.2024 - Current
- Conducted property assessments to determine fair market value for tax purposes.
- Analyzed data from various sources to ensure accuracy in valuations and tax calculations.
- Mentored junior staff on assessment methodologies and procedures for improved accuracy.
- Streamlined assessment processes, reducing turnaround time for property evaluations.
Operations Captain
Macys Department Store
Corpus Christi, TX
05.2021 - 10.2024
- Improved operational efficiency by streamlining processes and implementing new technologies.
- Developed training programs to enhance employee performance and boost overall productivity.
- Maintained compliance with industry regulations by keeping abreast of changing requirements and enforcing adherence within the operation's scope.
- Cultivated a high-performance work culture focused on accountability, teamwork, and results-oriented thinking.
- Championed continuous improvement initiatives, enhancing operational efficiency through process optimization techniques.
- Conducted regular audits on operational procedures, identifying areas for improvement and implementing corrective actions.
- Implemented risk management strategies to minimize potential hazards and reduce liability exposure.
- Oversaw budgetary planning and resource allocation, resulting in cost savings and optimal use of resources.
- Collaborated with senior leadership on the development of long-term business objectives aligned with organizational goals.
- Analyzed data trends to identify opportunities for growth and recommend strategic action plans accordingly.
- Spearheaded crisis response efforts during emergencies, coordinating resources effectively to mitigate impact on business operations.
Sales Associate
Once Upon A Child Franchise
Corpus Christi, TX
08.2018 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma - undefined
Mary Carroll High School
Corpus Christi, TXSkills
- Customer Service
- Sales associate
- Cash handling
- Leadership training
Timeline
Tax Assessor Clerk
Nueces County
10.2024 - Current
Operations Captain
Macys Department Store
05.2021 - 10.2024
Sales Associate
Once Upon A Child Franchise
08.2018 - 05.2021
High School Diploma - undefined
Mary Carroll High School