Amanda Fontenot

• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Maintained tidy environment to comply with cleanliness and sanitation standards.
• Engaged with children on individual basis to build positive relationships and promote learning.
• Assisted in preparation of meals and snacks to provide children with proper nutrition.

•Talked & interacted with the parents as much as possible as well. Learning them to me was just as important as doing so with their children. Building trust & relationships is very important.

• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Instructed children in health and personal habits, such as eating, resting, and toileting.
• Actively encouraged children to develop their communication, problem-solving and social skills.
• Gathered materials and resources to prepare for lessons and activities.
• Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
• Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
• Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.
• Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
• Implemented curriculum to enhance classes with learning-focused activities.
• Utilized technology to develop instructional materials and activities for children.
• Monitored classroom to verify safe and secure environment.
• Established positive relationships with students and families.
• Created safe and nurturing learning environment for preschoolers.
• Modeled positive behavior and communication skills for students.
• Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
• Organized and supervised large and small group activities.
• Planned and executed activities to stimulate physical, social and intellectual growth.
• Guided students to develop social, emotional and physical skills.
• Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
• Incorporated music, art and literature into curriculum.
• Implemented age-appropriate curricula to meet needs of young learners.
• Supported students in developing self-esteem and self-confidence.
• Utilized creative teaching strategies to engage students in classroom.
• Developed innovative activities to engage young children in learning process.
• Organized activities to teach preschool children foundational learning skills such as letters and numbers.
• Helped new preschool children get used to classes by giving one-on-one support.
• Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
• Developed and implemented behavior management plans.
• Assessed student progress and provided feedback on educational development.
• Encouraged use of technology to support student learning.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Bussed and reset tables to keep dining room and work areas clean.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Bussed tables during busy periods to assist staff and quickly turn over tables.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Processed orders and sent to kitchen employees for preparation.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Inspected dishes and utensils for cleanliness.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Checked guests' identification before serving alcoholic beverages.

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained and updated office records, both digital and physical.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Collaborated with various departments to complete assigned tasks.
• Ordered office supplies and kept office stocked with needed resources to operate smoothly.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Processed incoming and outgoing mail and packages according to established procedures.

• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Processed payments, entering sales in register for prompt customer service.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Educated customers on products to maximize benefits.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Recorded notes for future reference about customer preferences and services delivered.
• Resolved guest complaints about service or style.
• Determined appropriate hair treatments based on conditions and textures.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Mixed pigments and used proper techniques to achieve desired color.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Answered phone calls and emails to schedule client appointments.
• Maintained regular client list and successfully handled walk-in customers.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Demonstrated thorough knowledge of all salon products and services.
• Developed creative techniques to provide clients with latest hairstyles.
• Offered professional cuts, color services and extensions to salon customers.