Amanda Forbes
Entrepreneur
Cadiz,KY
Summary
Results-driven data entry specialist with extensive experience in managing large volumes of information, achieving enhanced data processing workflows that boost efficiency. Known for strong organizational skills and effective task prioritization, ensuring timely project completion. Proficient in software development, system administration, and technical support, with a commitment to problem-solving and optimizing performance. Eager to leverage technology expertise in a dynamic environment while continuing professional growth.
Overview
18
18
years of professional experience
Work History
Customer Service Representative
J Bryan Odds and Ends
Cadiz, KY
01.2016 - Current
- Manage customer inquiries and ensure satisfaction through efficient scheduling and task coordination
- Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Residential House Cleaner
Independent
Cadiz, KY
04.2015 - 12.2018
- Provided high-quality residential cleaning services, ensuring client satisfaction and repeat business
- Maintained an organized schedule to accommodate multiple clients efficiently
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Housekeeper
Holiday Inn
Hopkinsville, KY
05.2014 - 04.2015
- Performed detailed room cleanings to meet hotel standards and improve guest experiences
- Returned rooms to occupant-ready status to satisfy future guests.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Warehouse Associate (Stower/Picker)
Amazon Warehouse
Lexington, KY
10.2009 - 06.2010
- Operated across various warehouse departments, enhancing operational efficiency through cross-training
- Maintained a high level of productivity and attention to detail in fast-paced environments
- Examined packages and goods for damage and notified vendors of replacement needs.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Performed cycle counts to ensure accuracy of inventory levels.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
Photo Lab Technician & Cashier
Walmart
Lexington, KY
04.2008 - 11.2009
- Processed digital and film photo orders while providing excellent customer service
- Supported third-shift cashier operations, managing transactions with accuracy and professionalism
- Cataloged, named, cropped and managed color for high volume of image assets under tight deadlines.
- Kept meticulous reports and documentation detailing daily processing activities, updated logs, and submitted timely reports for supervisor review.
- Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
- Repaired minor mechanical issues with photo processing machines.
- Prepared and filed financial statements such as balance sheets and income statements.
- Created prints according to customer specifications and laboratory protocols.
- Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
Stocker
Complete Home Health Care
Clarksville, TN
01.2007 - 07.2007
- Ensured nurses' bags were consistently stocked with necessary supplies, supporting seamless patient care
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Maintained accurate inventory levels through regular stock checks.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Issued supplies, materials and products to team members based on information from requisitions.
Education
GED -
Elizabethtown Community and Technical College
Elizabethtown, KY12.2006
Skills
- Residential Maintenance Skills
- Expert in Microsoft Office Suite
- Client Interaction Assessments
- Client Engagement Expertise
- Phone-Based Client Assistance
- High-energy attitude
- Researching
- Complex Problem-solving
- Exceptional verbal and written communication
- Research reporting
- Detail orientation
- Interpersonal skills
- Adaptability
- Collaborative teamwork
- Empathy and patience
- Critical thinking application
- Organization and planning
- In-depth grammar instruction
- Time management mastery
- Strong editing
- Creative writing expertise
- Task delegation
- Reading comprehension
References
References available upon request.
Timeline
Customer Service Representative
J Bryan Odds and Ends
01.2016 - Current
Residential House Cleaner
Independent
04.2015 - 12.2018
Housekeeper
Holiday Inn
05.2014 - 04.2015
Warehouse Associate (Stower/Picker)
Amazon Warehouse
10.2009 - 06.2010
Photo Lab Technician & Cashier
Walmart
04.2008 - 11.2009
Stocker
Complete Home Health Care
01.2007 - 07.2007
GED -
Elizabethtown Community and Technical College
Similar Profiles
Amanda WanoAmanda Wano
Assistant Manager at Amandas Odds & EndsAssistant Manager at Amandas Odds & Ends
Benjamin NelsonBenjamin Nelson
Owner at Odds And Ends Handyman ServiceOwner at Odds And Ends Handyman Service
Cassandra RobbinsCassandra Robbins
Crew Member at Odds N Ends Property MaintenanceCrew Member at Odds N Ends Property Maintenance