Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Foreman

La Vernia

Summary

Dedicated and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance work operations. Demonstrates strong analytical, communication, and teamwork skills. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Demonstrates strong organizational skills and eager to secure a position with your organization for further success.

Overview

19
19
years of professional experience

Work History

Operations Office

Southern Warehousing & Distribution
04.2023 - Current
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
  • Answered phone calls and answered questions from potential customers.
  • Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
  • Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
  • Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
  • Developed strong relationships with clients, providing personalized service when booking, rescheduling, or canceling appointments.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Double-checked cargo inventories and documentation for accuracy.
  • Properly labeled and stored goods in safe area to provide identification and avoid losses.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Deputy Clerk of the Court

County Clerk's Office
11.2019 - 04.2023
  • Collaborated with other court staff to develop standard operating procedures for efficient workflow among departments.
  • Communicated effectively with various parties including attorneys, law enforcement officers, witnesses, and jurors to ensure smooth court operations.
  • Supported judges with case management, organizing schedules and maintaining updated calendars for hearings, trials, and conferences.
  • Ensured accuracy in legal documentation by meticulously proofreading and editing court forms and records.
  • Demonstrated flexibility in adapting to changing priorities and effectively managing multiple tasks simultaneously while maintaining attention to detail and accuracy.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
  • Sorted and distributed incoming legal documents, mainting meticulous logs and records
  • Processed birth certificates

Jailer

Coryell County
08.2019 - 11.2019
  • Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
  • Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
  • Collaborated with fellow jailers to maintain order within the facility, effectively managing challenging situations as they arose.
  • Monitored surveillance equipment regularly to identify potential safety hazards or violations within the facility.
  • Promoted positive behavior among inmates by recognizing and rewarding their achievements in educational or vocational programs.

Teller

National United
01.2015 - 08.2019
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Improved operational efficiency by organizing teller area for optimal workflow and accessibility.

Assistant Manager

World Finance
11.2012 - 01.2015
  • Answered inquiries and provided superior customer service to clients.
  • Communicated with customers daily to request information and complete paperwork.
  • Supported loan processing by compiling applicant documentation such as employment verifications, and financial history paperwork.
  • Assembled important paperwork and disclosures for borrower.
  • Provided excellent customer service during the loan process, from initial inquiry to closing, ensuring a seamless experience for clients.
  • Performed daily call route to follow up on delinquent customers

Correctional Officer

Texas Department Criminal Justice
10.2006 - 11.2012
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Distributed keys to personnel and maintained record of all keys

Education

General Studies

Hamilton High School
Hamilton, TX
05-2005

Skills

  • Operational efficiency
  • Organizational efficiency
  • Continuous improvement
  • Scheduling coordination
  • Microsoft Outlook
  • 10 key proficiency
  • Attention to detail
  • Effective communication skills

Timeline

Operations Office

Southern Warehousing & Distribution
04.2023 - Current

Deputy Clerk of the Court

County Clerk's Office
11.2019 - 04.2023

Jailer

Coryell County
08.2019 - 11.2019

Teller

National United
01.2015 - 08.2019

Assistant Manager

World Finance
11.2012 - 01.2015

Correctional Officer

Texas Department Criminal Justice
10.2006 - 11.2012

General Studies

Hamilton High School

Similar Profiles

CREATE PROFILE