Built strong relationships with clients to deliver emotional support and companionship.
Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
Utilization Management Supervisor
Connections Wellness Group
2021 - 10.2024
Used company software and databases to maintain records of services performed and patient conditions.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
Care Coordinator
Lakeview Behavioral Health
2019 - 04.2021
Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
Enhanced patient care by developing and implementing comprehensive care plans.
Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
Implemented evidence-based interventions that improved overall patient satisfaction with the care process.
Education
Master of Arts - Addiction Counseling
Liberty University
Lynchburg, VA
05.2021
Master of Arts - Crisis And Trauma Intervention
Liberty University
Lynchburg, VA
05.2019
Bachelor of Arts - Psychology
The University of West Florida
Pensacola, FL
05.2017
Skills
Case management
Documentation
Patient education
Organizational skills
Medical terminology understanding
Documentation proficiency
Scheduling
Care planning
Claims processing
Insurance practices
Certification
This is to certify that Amanda Fowler attended the EPICourses.com OSHA for Healthcare with Bloodborne Pathogens Training (EPICourses designates this Seminar as 2.0 contact hours)
Topics Covered:
Mission of OSHA
History
Occupational Exposure
Needlestick Safety and Prevention Act
Engineering Controls
Exposure Control Plan
Sharps Injury Log
Bloodborne Pathogens
HBV
HIV
Universal Precautions
Housekeeping
Violence in the Workplace
Fire & Electrical Safety
Hazardous waste operation 29 CFR 1910.120
Biomedical Waste
Disposal Containers
Personal Protective Equipment
Labeling/Pictogram
Transport
Training
Safety Data Sheets (SDS)
Workplace Safety Practices
Emergency Preparedness
Emergency Response
Ergonomics
Hazard Communication Standard
April 28, 2025 - 23:16 UTC (Certificate valid for 1 year from this date)