Project Coordination and Customer Relationship Management with proven track record in Project Coordination & Scheduling Skilled in Production Oversight & Compliance Management. Detail-Oriented with Strong Follow-Up Skills and Exceptional Communication. I pride myself in being a dedicated, customer service-driven, detail-oriented multitasker with excellent interpersonal and written communication skills. I have over ten years experience as a secretary/clerical and a strong work ethic. I am able to prioritize work methods with good judgment.
Work History
Training and Events Coordinator
1 Year 10 Months
RE/MAX | 12.2024 - Current
Administrative and event coordination professional with a strong background in office operations, agent training, and event planning within the real estate industry. Skilled in managing scheduling platforms, organizing in-house training, overseeing corporate and community events. Highly organized and detail-oriented with excellent communication and logistical planning skills.
Coordinated in-house training logistics, including calendar management, speaker arrangements, vendor coordination, setup, cleanup, and A/V support.
Oversaw development of speaker content, training decks, and communication materials, ensuring timely delivery of weekly reminders.
Facilitated planning and execution of agent and client appreciation events, managing logistics and serving as vendor liaison.
Production Specialist
2 Years 8 Months
Fedharmony | 03.2022 - 11.2024
Managed production processes, verified contracts, and maintained customer relations to ensure quality compliance and timely deliveries.
Managed the CAD drawing process, liaising with suppliers and customers to facilitate the exchange of information, while ensuring prompt follow-ups to minimize delays.
Coordinated and scheduled inspections and deliveries
Delivered regular production updates and facilitated modification processes to keep stakeholders informed.
Scheduled inspections and deliveries to ensure timely completion
Transaction Coordinator
3 Years 1 Month
RE/MAX | 03.2020 - 04.2023
Prepared contract paperwork, listing documents to support agents throughout the transaction process.
Prepared agents for listing appointments and buyer consultations by organizing necessary documents, information, and materials.
Coordinated inspections, photography, appraisals, contractors, and other transaction-related services.
Submitted, tracked, and maintained contract documents while monitoring deadlines and ensuring timely completion.
Installed and removed lockboxes and coordinated property access for agents, clients, inspectors, appraisers, and contractors.
Maintained consistent communication with clients, agents, lenders, title companies, inspectors, and other parties throughout the transaction.
Coordinated closing gifts and managed post-closing client follow-up to support a positive client experience.
Ensured clients and transactions were accurately entered, categorized, and maintained within company systems and databases.
Dental Assistant
1 Year 6 Months
Taylor Dental | 09.2018 - 03.2020
Help assist the dentist and supports the clinical treatment care of patients. Maintained patient comfort, managed supplies, listened to patients' needs, and educated them on dental procedures while adhering to OSHA and safety policies. Organize and maintain lab equipment, take x-rays and provide comprehensive post-op dental procedures to patients. Scheduled appointments, processed dental claims, posted payments, verified insurance, and submitted pre-authorizations using Dentrix.
Assisted chairside during restorative and surgical procedures, anticipating provider needs and maintaining sterile field.
Prepared treatment rooms, sterilized instruments, and organized supplies for efficient patient flow.
Captured digital radiographs and reviewed image quality for accurate diagnostic support.
Paralegal
9 Years 8 Months
Legal Aid of NorthWest Texs | 11.2007 - 07.2017
Conducted detailed client intakes, ensuring accurate information entry into company database.
Prepared and electronically filed motions and orders. Filed all pleadings with the court clerk.
Maintained ongoing communication with opposing parties, facilitating smooth transition from discovery to trial phase.
Maintained ongoing communication with opposing parties from discovery to trial phase.
Filed all court documents on behalf of the attorneys.
Directed and coordinated law office activity, including delivery of subpoenas.
Conducted detailed client intakes and entered information into company database.
Cultivated strong working relationships with courts, clients, debtors, and attorneys to enhance case management.
Submitted court documents for attorneys, ensuring compliance with legal standards.
Conducted pre-screening and interviews for legal assistant candidates to identify qualified applicants.
Served as primary point of contact for clients, addressing inquiries and providing assistance.
Created and implemented all policies, work flow processes and work assignments.
Managed accounts, files, and records of clients while maintaining the highest levels of confidentiality and discretion.
Paralegal/Office Manager
3 Years 3 Months
Schulz and Robertson Law Firm | 08.2004 - 11.2007
Prepared legal briefs, motions and pleadings.
Assisted counsel in preparing answers, providing documentation and information for discovery request.
Conducted detailed client intakes and entered information into company database.
Communicated pertinent information to clients via phone, email and mail.
Maintained ongoing communication with opposing parties from discovery to trial phase.
Directed and coordinated law office activity, including delivery of subpoenas.
Developed and implemented policies, workflow processes, and work assignments to enhance office operations.
Performed budget reconciliation to ensure accurate financial records.
Performed basic banking and bookkeeping tasks to maintain accurate financial records.
Managed inventory and office supply purchases to ensure operational efficiency.
Education
High School Diploma
Coleman High School | Coleman, TX | 01-2002
Skills
Organizational skills
Event Planning
Microsoft Microsoft Word
Typing
Notary Public
Virginia
Training Coordination
Customer service
Computer operations
Receptionist
Dentrix
Document Management
Microsoft Word
Microsoft Powerpoint
CPR
Microsoft Office
Front desk
Administrative Support
Typing speed 81 WPM
Certification
Dental Radiology Certificate, VCU School of Dentistry, Paralegal Certificate, American Commerical College, Abilene, Texas, Driver's License, Certified Notary Public, Real Estate License - Pending
Director, Workforce Training Programs & Events at College of Southern NevadaDirector, Workforce Training Programs & Events at College of Southern Nevada
Events Coordinator for Salone Del Mobile at DAAILY Platforms: Archdaily,Architonic,DesignboomEvents Coordinator for Salone Del Mobile at DAAILY Platforms: Archdaily,Architonic,Designboom