Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Amanda Fox Levandowski

Amanda Fox Levandowski

Renton,WA

Summary

Dynamic Sr. Customer Success Account Manager with a proven track record of driving significant revenue growth and digital transformation. Expert in account management and cross-functional teamwork, achieving over 50% growth in personal portfolio and 18% team portfolio. Awarded for strategic leadership and analytical decision-making, fostering strong client relationships to align solutions with business goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sr. Customer Success Account Manager

Microsoft
Redmond, WA
01.2023 - Current
  • Achieved over 18% unified growth in FY24, and 50% unified growth in the personal portfolio for FY25.
  • Drove 15% Azure cloud growth through strategic leadership and team direction.
  • Served as AI early adopter, educating teams on best practices to enhance MACC growth.
  • Aligned cloud solutions with customer business goals as a trusted advisor.
  • Facilitated adoption of Microsoft 365 E3/E5, Copilot, and Azure among S500 and SMB clients.

Customer Success Account Manager

Microsoft
Redmond, WA
03.2021 - 12.2022
  • Facilitated cloud adoption across retail, financial, education, and government sectors.
  • Delivered comprehensive deployment of cloud services along with training for customer success.
  • Managed ERP and cloud migration projects, ensuring high levels of customer satisfaction.

Business Sales Specialist

Microsoft
Settle , WA
10.2018 - 03.2021
  • Achieved 42% year-over-year growth in FY20 and 34% in FY21; increased education growth by 50%.
  • Delivered Microsoft Teams transformation workshops that enhanced customer readiness.
  • Created strong relationships with strategic education and public sector accounts to meet ATU goals.
  • Managed a team of over 40 subject matter experts to execute impactful events.

Operational & Sales Store Manager

Microsoft
, WA
09.2016 - 07.2018
  • Led a team of 32 Product Advisors to deliver consistent YOY sales growth.
  • Achieved 0% shrink loss through rigorous inventory control and operational excellence.
  • Designed and implemented sales training programs that elevated team performance.

Sales Manager

Best Buy
Torrance, California
12.2012 - 09.2016
  • Attained zero point twenty-four percent turnover rate through successful talent development initiatives and numerous talent promotions
  • Delivered consistent year-over-year P&L growth by enhancing sales and operational excellence.
  • Recognized for highest sales growth among stores with annual revenues over $100 million.
  • Drove P&L success by leading five supervisors and over 70 sales specialists.

Sales Supervisor / Merchandising & Inventory Supervisor

Best Buy
09.2006 - 12.2012
  • Consistently ranked in top 5% of stores nationwide by implementing strategic visual merchandising and managing inventory effectively.
  • Incentivized performance among 40+ sales specialists, resulting in exceeded annual revenue goals of $10 million.

Education

M.S. - Athletic Administration & Law

Idaho State University
Pocatello, ID

Bachelor of Arts - Sociology

University of Oregon
Eugene, OR

Bachelor of Arts - Fine Arts

University of Oregon
Eugene, OR

Skills

  • Sales-oriented account management
  • Leadership and change initiatives
  • Cross-functional teamwork
  • Digital transformation expertise
  • Analytical decision making
  • Negotiation proficiency

Certification

  • Prosci Change Management
  • Challenger Sales Methodology
  • Aspiring People Managers
  • Microsoft Copilot for M365 AI Navigator
  • Microsoft Certified: Azure Fundamentals
  • Microsoft Certified: Azure AI Fundamentals
  • Microsoft Certified: Dynamics 365 Fundamentals
  • Microsoft Certified: M365 Fundamentals
  • Microsoft Certified: Power Platform Fundamentals
  • Microsoft Certified: Security, Compliance and Identity

Timeline

Sr. Customer Success Account Manager

Microsoft
01.2023 - Current

Customer Success Account Manager

Microsoft
03.2021 - 12.2022

Business Sales Specialist

Microsoft
10.2018 - 03.2021

Operational & Sales Store Manager

Microsoft
09.2016 - 07.2018

Sales Manager

Best Buy
12.2012 - 09.2016

Sales Supervisor / Merchandising & Inventory Supervisor

Best Buy
09.2006 - 12.2012

M.S. - Athletic Administration & Law

Idaho State University

Bachelor of Arts - Sociology

University of Oregon

Bachelor of Arts - Fine Arts

University of Oregon

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