Amanda Freeman
Denham Springs,LA
Summary
Personable Office Administrator with 11 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
11
11
years of professional experience
Work History
Office Administrator
BBP Sales
Baton Rouge, LA
02.2018 - Current
- Communicated with suppliers to reconcile invoice payments.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Office Clerk
Louisiana Nursery
Baton Rouge, LA
11.2011 - 01.2018
- Provided clerical support, addressing routine and special requirements.
- Produced high-quality communications for internal and external use.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Assisted team members with administrative requirements by expertly using diverse office software.
Education
No Degree - General Studies
Baton Rouge Community College
Baton Rouge, LAHigh School Diploma -
Zachary High School
Zachary, LASkills
- Inbound Phone Call Handling
- Financial Services Support
- Proficiency in Microsoft Office
- Effective Written and Verbal Communication
- Office Reception
Timeline
Office Administrator
BBP Sales
02.2018 - Current
Office Clerk
Louisiana Nursery
11.2011 - 01.2018
No Degree - General Studies
Baton Rouge Community College
High School Diploma -
Zachary High School
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