Amanda French
Oak Forest,IL
Summary
Result-driven professional who excels in any position or environment using past experience and acquired skills. Possesses excellent organizational, detail oriented and multi-tasking skills while providing exceptional customer service.
Overview
16
16
years of professional experience
Work History
Hair Stylist/Professional Makeup Artist
Belle Vie Bridal LLC
05.2014 - Current
- Conferred with producers, customers and performers to determine desired appearance
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair and skin health
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client
- Demonstrated and explained use of different beauty products to educate customers
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Educated clients about products and self-maintenance for healthy hair and skin care based on needs and preferences
- Demonstrated thorough knowledge of professional hair and makeup products that best suit client's needs
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure
- Utilized latest techniques in special occasion hair styling and makeup application
- Examined photographs and other references to get inspiration for desired look
- Professionally applied makeup and styled hair for clients for proms, weddings, photo shoots and special occasions
- Used makeup and prosthetics to alter appearance of actors, models and performers
- Prepared skin for makeup application by cleaning, moisturizing and priming
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection
- Scheduled onsite and offsite makeup appointments for clientele
- Used social media platforms to promote salon and services
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Bartender/Server
Espresso Saloon & Whiskey Bar
10.2022 - 05.2023
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Life Insurance Sales Agent
Lincoln Heritage Life Insurance
11.2013 - 01.2017
- Conducted annual reviews of existing policies to update information
- Monitored customer feedback and identified areas of improvement
- Developed strong referral network in community to raise awareness and increase sales opportunities
- Evaluated competitors' products and services to gain competitive advantage
- Generated leads through cold-calling, networking and other outreach methods
- Attended industry conferences to stay informed of latest products and trends
- Negotiated contracts and terms of sale with potential customers
- Provided comprehensive product knowledge and guidance to help clients on product selection as well as discuss and provide solutions
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
- Finalized sales and collected necessary deposits.
Administrative Assistant
Fidelity National Title Insurance Company
02.2009 - 11.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Managed phone, fax and email correspondence and handled incoming and outgoing mail/packages to record or distribute to correct recipient
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Managed filing system, entered data and completed other clerical tasks
- Scheduled office meetings and client appointments for staff teams for two offices
- Completed forms, reports, logs and records to quickly handle all documentation for all closings
- Managed department budgets and reviewed financial reports for management
- Processed customer orders accurately and within agreed timeframes to meet service standards
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Assisted coworkers and staff members with special tasks on daily basis.
Shampoo Technician
Nicole Richards Salon & Spa
12.2007 - 02.2009
- Scheduled appointments for salon and maintained efficient records for administrative and accounting needs
- Processed payments, entering sales in register for prompt customer service
- Counted and documented opening and closing cash amounts daily
- Shampooed and conditioned patron's hair and scalp to clean and remove excess oil
- Inventoried products and supplies and kept products within optimal levels to meet shampooing, retail corner and hairdresser needs
- Completed safety training and certifications to minimize risk of infection injury to customers
- Provided assistance to stylists when needed
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction
- Listened to customer preferences and recommendations from hairdressers to sell appropriate scalp products
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Education
Cosmetologist - Cosmetology Education
Capri Beauty College
Oak Forest, IL12.2008
Skills
- Conflict Resolution
- Exceptional Customer Service/Guest Engagement
- Supply Restocking
- Beverage Preparation
- Sales Expertise
- Regulatory Compliance
- Point of Sale Operation
- Order Accuracy
Timeline
Bartender/Server
Espresso Saloon & Whiskey Bar
10.2022 - 05.2023
Hair Stylist/Professional Makeup Artist
Belle Vie Bridal LLC
05.2014 - Current
Life Insurance Sales Agent
Lincoln Heritage Life Insurance
11.2013 - 01.2017
Administrative Assistant
Fidelity National Title Insurance Company
02.2009 - 11.2013
Shampoo Technician
Nicole Richards Salon & Spa
12.2007 - 02.2009
Cosmetologist - Cosmetology Education
Capri Beauty College
Similar Profiles
Elise AymardElise Aymard
Auxiliaire de vie à domicile at La Belle VieAuxiliaire de vie à domicile at La Belle Vie
Bhumi ParmarBhumi Parmar
Practice Manager at Belle Vie Wellness & Medical AestheticsPractice Manager at Belle Vie Wellness & Medical Aesthetics
Bhumi ParmarBhumi Parmar
Practice Manager at Belle Vie Wellness & Medical AestheticsPractice Manager at Belle Vie Wellness & Medical Aesthetics