Amanda F. Robinson
Baton Rouge,LA
Summary
Professional social worker with experience in healthcare settings, specializing in patient advocacy and resource coordination. Skilled in crisis intervention, case management, and emotional support. Strong focus on team collaboration and achieving outcomes under changing circumstances. Valued for empathy, adaptability, and communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Social Worker
Pinnacle hospice
04.2024 - Current
- Provides medical social services under the direction of a physician and Interdisciplinary Group
- Assist in the understanding of significant social and emotional factors related to the patient's health status and in development of coping mechanisms
- Assists the patient, significant others, physician and health care team staff to understand significant personal, emotional, environmental and social factors related to the patient's health status on an as needed basis
- Contribute as a health care team member to the development of a comprehensive, integrated Plan of Care for patients on a daily basis
- Instructs health care team members on community resources available to assist patients on AN as needed basis
- Able to function as Bereavement Coordinator and supervise the provision of bereavement services reflective of patient|family needs if needed
- Establishes a Plan of care that addresses bereavement needs with clear delineation of services to be provided and frequency of service delivery up to thirteen (13) months following the death of the patient
Medical Social Worker
OUR LADY OF LAKE hospital
06.2019 - Current
- Conducts high quality patient and family assessments in order to identify patient and family needs and long-term discharge needs in a manner sensitive to the overall health and well-being of the patient
- Provides high quality individual, family/group supportive counseling and crisis intervention in a sensitive, caring, and professional manner
- Coordinates referrals to long term care facilities
- Explains and discusses the living will and durable power of attorney to patients and family members in a sensitive and caring manner in accordance with established hospital policy and procedure
- Follows policies and procedures regarding discharge planning, psychosocial assessments and chart documentation
- Coordinates services for home care, equipment and/or community resources following discharge
- Coordinates referrals for hospital-to-hospital transfers and rehabilitation centers
- Promotes the provision of compassionate health care services by communicating and interpreting patient and family concerns to staff members through discharge planning meeting, treatment team meeting and/or consultation
- Acts as an information and referral source by developing cooperative agreements with community agencies and services in an effort to meet patient needs
- Works with other members of the treatment team to ensure discharge needs and timely discharges
- Perform other related duties as assigned
Social Worker (Clinician)
Genesis Behavioral hospital
12.2018 - Current
- Biopsychosocial Assessments
- Insurance Precertification’s
- Patient’s admit
- Provide individual and group counseling to individuals suffering from mental health and/or substance abuse disorders
- Treatment Plans/ Treatment Plan Reviews
- Initial Screenings
- Level of Care Determination
Social Services Director
White oak post acute care
12.2021 - 04.2024
- Develop and implementing policies and procedures for the identification of medically related social and emotional needs of residents
- Interviewing residents/families as necessary and in a private setting
- Perform administrative requirements, such as completing necessary forms, reports, etc
- Refer residents to appropriate social service agents
- Providing consultation to members of our staff, community agencies, etc in an effort to solve the needs and problems of the residents through the development of social service programs
- Assist in the Infection Preventionist in identifying departmental functions that may result in an employee’s exposure to infectious material
- Assisting in QAPI Committee in developing and implementing appropriate plans of actions to correct identified deficiencies
- Develop preliminary and comprehensive assessments of the social service needs of each resident
- Developing a written plan of care for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified
- Assisting in scheduling of care plans and assessments to be presented and discussed at each care plan meeting
- Review and revise care plans and assessments as necessary, but at least quarterly
Intern
Genesis Behavioral Hospital
08.2018 - 12.2018
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Offered community resource guidance to clients to meet family needs for assistance.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Facilitated group therapy sessions, fostering supportive environments for open communication and personal growth.
- Facilitated support groups and workshops to provide valuable services to clients.
- Improved client outcomes by developing and implementing individualized service plans.
- Interviewed clients to assess needs and determine most suitable needs and services.
Social Services Intern
Genesis Behavioral hospital
08.2018 - 12.2018
- 500 field placement hours accrued
- Conduct intake assessments
- Provide individual and group counseling to individuals suffering from mental health and/or substance abuse disorders
- Assisted with researching resources for families and clients
- Increased awareness and education about a variety of clinical issues
- Developed increased ability to assess and case conceptualize
- Gained experience in group therapy and in crisis evaluations
Assistant General Manager
Hilton Garden inn
10.2011 - 12.2018
Social Services Intern
Oasis behavioral HEALTH, LLC
07.2017 - 11.2017
- 450 field placement hours accrued
- Gained knowledge of my mentor, Tanya’s duties and operations
- Assisted with researching resources for families and clients
- Assisted my mentor, Tanya with initial intakes and social histories on new clients
- Accompanied my mentor during home visits
- Assisted with risk assessments and become familiar with the DSM -IV
Admissions Specialist
Baton Rouge Behavioral Hospital
04.2015 - 02.2017
Access Services Rep
Our Lady of the Lake
01.2015 - 02.2016
Education
Master Social Work
Our Lady of The Lake University
San Antonio, TX12-2018
Skills
- Bereavement counseling
- Stress reduction techniques
- Intellectual disability services
- Grief support
- Alzheimer's support
- Mental health counseling
- Home visitation
- Assessing needs
- Follow-up care
- Psychosocial assessment
- Visiting patient homes
- Coordinating services
- Service referral management
- Improving well-being
- Educating families
- Caregiver support
- CPR/AED
- Trauma-informed care
- Problem-solving abilities
- Patient Education
- Patient support
- End of life care
- Medical Terminology
- Care Coordination
- Professionalism
- Patient Advocacy
- Time management abilities
- Palliative Care
- Cultural Competency
- Treatment Planning
- Community Outreach
- Grief counseling
- Family therapy
- Interdisciplinary Collaboration
- Bereavement support
Certification
- Masters In social work(MSW)- Accredited educational Institutions.
- Licensed Master Social Worker (LMSW) - Association of Social Work Boards.
Languages
English
Full Professional
Timeline
Medical Social Worker
Pinnacle hospice
04.2024 - Current
Social Services Director
White oak post acute care
12.2021 - 04.2024
Medical Social Worker
OUR LADY OF LAKE hospital
06.2019 - Current
Social Worker (Clinician)
Genesis Behavioral hospital
12.2018 - Current
Intern
Genesis Behavioral Hospital
08.2018 - 12.2018
Social Services Intern
Genesis Behavioral hospital
08.2018 - 12.2018
Social Services Intern
Oasis behavioral HEALTH, LLC
07.2017 - 11.2017
Admissions Specialist
Baton Rouge Behavioral Hospital
04.2015 - 02.2017
Access Services Rep
Our Lady of the Lake
01.2015 - 02.2016
Assistant General Manager
Hilton Garden inn
10.2011 - 12.2018
Master Social Work
Our Lady of The Lake University