Amanda Fulco
McKinney,TX
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented, team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Mellow Mushroom
Server
12.2021 - Current
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Nekter Juice Bar
Shift Leader
01.2020 - 10.2021
- Coordinated catering orders for special occasions or corporate events, expanding business reach beyond the juice bar location itself.
- Maintained strict compliance with health and safety regulations, ensuring a clean and safe workplace for both staff members and customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Closed out cash register and prepared cashier report at close of business.
Storybook Ranch
Event Planner, Host, Horseback Riding Instructor
09.2017 - 07.2019
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Ensured rider success by providing thorough instruction on proper riding form, equipment usage, and horse handling techniques.
- Assisted managers with quickly resolving service- and food-related issues.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced horse performance by implementing personalized training plans and monitoring progress.
- Promoted responsible horse care by educating students on proper grooming techniques and equipment maintenance.
- Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
- Delivered exceptional customer service to parents and riders, leading to high satisfaction rates among clientele.
Education
Bachelor - Hotel And Restaurant Management
Northern Arizona University
Flagstaff, AZ05.2026
High School Diploma -
Mckinney Boyd High School
Mckinney, TX05.2022
Skills
- Relationship Building
- Food Preparation and Safety
- Performance Improvement
- Adaptable and Flexible
- Tableside Etiquette
- Food and Beverage Upselling
- Strong Work Ethic
- Team Leadership
- Food and Beverage Service
- Time Management
- Special events planning
- Planning and Organization
- Individual coaching
Affiliations
- Gamma Phi Beta Sorority
- Girls Scout (5 years)
Timeline
Mellow Mushroom
Server
12.2021 - Current
Nekter Juice Bar
Shift Leader
01.2020 - 10.2021
Storybook Ranch
Event Planner, Host, Horseback Riding Instructor
09.2017 - 07.2019
Bachelor - Hotel And Restaurant Management
Northern Arizona University
High School Diploma -
Mckinney Boyd High School