Amanda Fung
Keller,TX
Summary
Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
2020 Companies
06.2023 - Current
- Advocated for staff members, helping to identify and resolve conflicts.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
Human Resources Generalist
Driveline Retail Merchandising
01.2022 - 06.2023
- Advocated for staff members, helping to identify and resolve conflicts.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
Onsite Manager
Regal Staffing
06.2020 - 01.2022
- Conducted post-project evaluations to identify areas for improvement and implemented changes as needed for future projects.
- Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Coordinated with subcontractors for timely completion of tasks, facilitating smooth project progression.
- Demonstrated adaptability by managing multiple projects concurrently while maintaining superior performance levels across all jobsites.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed senior-level personnel working in marketing and sales capacities.
- Defined clear targets and objectives and communicated to other team members.
- Monitored project progress closely, making adjustments as necessary to keep timelines on track without sacrificing quality or safety standards.
Human Resources Generalist
Crestone Group
07.2019 - 03.2020
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Developed and coordinated employee training programs to improve productivity and performance.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Implemented and supervised orientation procedures for new hires.
- Completed human resource operational requirements by scheduling and assigning employees.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Education
No Degree - Business Administration And Management
Sam Houston State University
Huntsville, TXAssociate of Arts - Liberal Arts And General Studies
Tarrant County College District
Fort Worth, TX06.2016
Skills
- Risk Management
- Employee Retention
- Enterprise Resource Planning
- Grievance handling
- Regulatory Compliance
- Customer Relationship Management
- Knowledgeable in all HR Systems
- In-Person and Telephone Interviewing
- Complaint Handling
- Change Implementation
- Records Management
- Dispute Resolution
- Internal investigations
Accomplishments
- Developed and facilitated company-wide "town-hall meetings" to address discipline, code of conduct, FMLA policy and benefits issues.
- Introduced the first formal performance review program, creating a flexible and well-received tool used company-wide.
- Supervised team of over 10,000 staff members.
- Achieved lower rate of workplace injury through effectively helping with employee incentive programs
Certification
- SHRM Training - pending completion of certification
Languages
Spanish
Professional Working
French
Elementary
Timeline
Human Resources Generalist
2020 Companies
06.2023 - Current
Human Resources Generalist
Driveline Retail Merchandising
01.2022 - 06.2023
Onsite Manager
Regal Staffing
06.2020 - 01.2022
Human Resources Generalist
Crestone Group
07.2019 - 03.2020
No Degree - Business Administration And Management
Sam Houston State University
Associate of Arts - Liberal Arts And General Studies
Tarrant County College District