Amanda Gabriel
Skokie,IL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Sales Lead
Francesca's
10.2022 - Current
- Trained, coached, and mentored new and current sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Associate
Francesca's
08.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Marketing
DePaul University
Chicago, IL06.2027
High School Diploma -
Niles North High School
Skokie, IL05.2023
Skills
- Stockroom Management
- Sales Planning
- Social selling
- Closing Techniques
- Team Leadership
- Customer Service
- Meeting Sales Goals
Timeline
Sales Lead
Francesca's
10.2022 - Current
Sales Associate
Francesca's
08.2021 - 09.2022
Bachelor of Science - Marketing
DePaul University
High School Diploma -
Niles North High School