Amanda Gabriel
Toms River
Summary
Experienced with operational management, team leadership, and process optimization. Utilizes effective communication and strategic planning to drive success. Track record of improving team performance and meeting organizational objectives.
Overview
7
7
years of professional experience
Work History
Cast Member
Chuck E Cheese
02.2019 - 03.2021
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Promoted teamwork.
- Maintained cleanliness and organization throughout various areas.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies.
- Restocked and organized merchandise in front area.
- Focused on upselling and suggested selling.
Opening Coordinator
Chcuk E Cheese
03.2021 - 10.2022
- Made daily decisions that ensure product quality and that other company standards are met.
- Maintained cost control procedures, financial accounts, inventory and labor management.
- Supervised cast members.
- Maintained cost control procedures, financial accounts, inventory and labor management.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Assistant Manager
Chuck E Cheese
10.2022 - 07.2023
- Made daily decisions that involved time management, staff scheduling and support.
- Upheld product quality.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coached, taught and motivated cast members to maintain high quality Guest services and safety
Senior Assistant Manager
Chuck E Cheese
07.2023 - Current
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Mentored junior cast members to enhance their skills, promoting growth within the company.
- Supported general management by providing data-driven insights for strategic decision-making processes.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Monitored cash intake and deposit records, finalized payroll, increasing accuracy, and reducing discrepancies.
- Inventory Control.
- Make and receive truck deliveries of prod
Education
Toms River High School North
Toms River, NJ06-2020
Skills
- Staff training and development
- Inventory control
- Customer service
- Problem-solving
- Time management
- Team motivation
- Coaching and Developing others
- Employee scheduling
- Multitasking and organization
- Orientation and training
- Sales forecasting
Timeline
Senior Assistant Manager
Chuck E Cheese
07.2023 - Current
Assistant Manager
Chuck E Cheese
10.2022 - 07.2023
Opening Coordinator
Chcuk E Cheese
03.2021 - 10.2022
Cast Member
Chuck E Cheese
02.2019 - 03.2021
Toms River High School North
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