Amanda Gagne
Anaheim,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender
Luxe Martini Bar
02.2022 - 09.2022
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Hub Pub / Beantown Pub
07.2007 - 12.2021
- Upheld strict regulations for safe alcohol service and food safety.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Bartender
S-6
02.2012 - 09.2019
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender/Server
Joes American Bar And Grille
03.2010 - 03.2013
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Skills
- Engaging personality
- Cleanliness and hygiene
- Cost Control
- Dining room management
- Professional Service Standards
- Teamwork and Professionalism
- Responsible Alcohol Service
- TIPS Certified
- Logistic Operations
- Liquor, beer, and wine knowledge
- Creative Mixology
- Honest and Dependable
Certification
Food Handlers Card
TIP Certification
Timeline
Bartender
Luxe Martini Bar
02.2022 - 09.2022
Bartender
S-6
02.2012 - 09.2019
Bartender/Server
Joes American Bar And Grille
03.2010 - 03.2013
Bartender
Hub Pub / Beantown Pub
07.2007 - 12.2021