AMANDA GAHLINGER
Administrative Assistant
Louisville,KY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant to Vice President of Customer Care
CHARTER COMMUNICATIONS
6 2022 - 5 2024
- Managed calendars, schedules, and travel arrangements for Vice President
- Successfully forecasted and managed department budget
- Prepared and submitted monthly expense reports in an efficient and accurate manner
- Coordinated quarterly Leadership Summits
- Event planning for 1,000+ employees while ensuring cost-effective planning and adhering to financial guidelines
- Maintained accurate files and databases for easy access
- Managed confidential information with discretion and adherence to protocols
- Anticipated Vice President’s needs and worked to proactively address potential issues
Legal & Risk Administrative Assistant
PAPA JOHN’S INTERNATIONAL
01.2020 - 03.2022
- Conducted research as requested under Attorney’s direction with business partners
- Maintained database of ongoing Infringements and Oppositions for over 118 countries
- Assisted all attorneys, as well as Directors in Risk, Audit, and Safety, for ongoing projects as needed
- Monitored all incoming emails to Privacy mailbox and responded as necessary to meet Federal guidelines
- Reported social media trademark infringements as needed
- Maintained database on status of rebranding trademarks in various countries
- Retrieved information on trademarks from the USPTO website as needed
Sr. Retail Accounting
PAPA JOHN’S INTERNATIONAL
08.2017 - 01.2020
- Completed all vendor setups as requested from various departments
- Audited weekly invoices from stores in certain regions for accuracy
- Tasked by management to create policy and procedures for making Retail Accounting Department paperless
- Worked to verify all W8s and W9s of all active vendor’s were kept up to date
Accounting Associate
BRYANT HEATING & COOLING
11.2015 - 08.2017
- Maintained daily reports for every outgoing service invoice for four regions
- Sustained accurate records for all incoming payments from service specialists
- Worked closely with all levels of management by generating bi-weekly reports for all missing funds
- Assisted in monthly inventory
- Run daily reporting metrics for all credit card payments received the prior day
- Processed all service agreements and product registrations
- Worked closely with customers and installation department for all financing purposes
- Compiled all service specialists commissions
- Lead for all of Microf funding
- Accounts payable and receivable
Education
Organizational Management -
UNIVERSITY OF MARYLAND GLOBAL
LARGO, MDSkills
Microsoft Office Suite, Calendar Management, Event Planning & Coordination, Communication, Scheduling, Detail Orientated, Analytical Skills, Teamwork & Collaboration, Time Management, Problem Solving, Emotional Intelligence, Verbal & Written Communication, Problem Solving, Adobe Acrobat Pro
Affiliations
NOTARY PUBLIC, KENTUCKY, 08/15/22, Current
Timeline
Legal & Risk Administrative Assistant
PAPA JOHN’S INTERNATIONAL
01.2020 - 03.2022
Sr. Retail Accounting
PAPA JOHN’S INTERNATIONAL
08.2017 - 01.2020
Accounting Associate
BRYANT HEATING & COOLING
11.2015 - 08.2017
Administrative Assistant to Vice President of Customer Care
CHARTER COMMUNICATIONS
6 2022 - 5 2024
Organizational Management -
UNIVERSITY OF MARYLAND GLOBAL