Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.
Overview
12
12
years of professional experience
Work History
Accounting Bookkeeper
Flower Launch, LLC
06.2021 - 01.2024
Developed and implemented procedures to improve accounting efficiency.
Maintained excellent financial standings by working closely with a CPA to process business transactions.
Facilitated internal communication regarding financial matters, serving as a reliable resource for colleagues seeking guidance on accounting-related issues or questions.
Maintained and processed invoices, deposits, money logs and payroll.
Established QuickBooks accounting system to reflect accurate financial records.
Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Human Resources - Recruiting, interviewing, hiring and onboarding
Admin Operator - Maintained and ran all company accounts including; Google Workspace, Dropbox, Smartsheet, Slack, Homebase (scheduling), Adobe, Microsoft Office, PDK and security cameras.
Compliance - Confirmed all paperwork was accurately completed and was in compliance with AZDHS.
Assistant Manager
Patient Alternative Relief Center - Flower Launch
01.2019 - 06.2021
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Established team priorities, maintained schedules and monitored performance.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Increased sales through effective merchandising strategies and targeted promotions.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Monitored security to protect employees, customers and property.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Reviewed sales and gross profit report to assess company efficiency.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Inventory Manager
Patient Alternative Relief Center
07.2017 - 12.2018
Developed and implemented policies and procedures for inventory management.
Ensured compliance with industry regulations and safety protocols in all aspects of inventory management operations.
Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Monitored inventory levels to confirm compliance with company policy.
Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
Streamlined warehouse operations for increased efficiency through process improvements and staff training.
Facilitated cross-functional communication between departments for better coordination in meeting inventory demands.
Participated in regular cycle counts to confirm accuracy of inventory records.
Excellent communication skills, both verbal and written.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Organized and detail-oriented with a strong work ethic.
Licensed Massage Therapist
Elements Therapeutic Massage
03.2012 - 08.2017
Provided custom massage treatments to clients, tailored to individual needs and preferences.
Researched new massage techniques and treatments.
Established and implemented massage protocols and procedures.
Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Developed customized massage programs to meet unique requirements.
Performed sanitization tasks to keep massage environment clean and safe.
Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
Increased client retention by establishing strong rapport through attentive listening and empathetic communication.