Amanda Gallagher
Summary
As a Director of Pharmacy Benefits Consulting at PwC, I leverage my 25 years of experience and expertise in the healthcare industry to provide strategic consulting to Pharmacy Benefit Managers, Health Plans, and Employers. I help them assess and improve their market perception and position, develop value propositions, and improve their operational efficiencies.
I have a Master's degree in Health Care Administration/Management, and I hold two certifications: Project Management Professional and Digital Acumen. I have built strong executive level relationships by leading multiple projects and delivering innovative solutions that enhance the financial performance and customer satisfaction of my clients. I am passionate about process improvement, and I use human-centered design principles to create solutions that address the needs and expectations of the end-users.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director
PWC Consulting
12.2021 - Current
- Provided strategic consulting to Pharmacy Benefit Managers, Health Plans, and Employers to assess and improve their market perception and position, develop value propositions, and improve their operational efficiencies.
- Built and maintained relationships with industry executives and thought leaders.
- Created go-to-market strategies for health plan and pharmacy benefit manager clients
- Formed strategic partnerships and connected with potential clients to drive business development.
Senior Manager
PWC Consulting
06.2019 - 12.2021
- Managed large-scale projects with leaders of client Product, Operations, and Growth teams
- Optimized operational processes using analytics tools to address client-specific metrics.
- Monitored and coordinated workflows to optimize resources
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
Manager
PWC Consulting
12.2014 - 06.2019
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
VP Consultaning
Advanced Pharmacy Concepts
04.2011 - 12.2014
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Supported clients with business analysis, documentation, and data modeling.
- Evaluated customer needs and feedback to drive product and service improvements.
Various
BioScrip
12.1997 - 04.2011
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Master of Management - Healthcare Administration - Healthcare Administration
Cambridge College
Cambridge, MABachelor of Arts -
University of Rhode Island
Kingston, RISkills
Strategic planning
Medicare
Go-to-market Strategy
Process improvement
Manged Care
Project design and management
Certification
- Certified Project Manager, Project Management Institute
- Inclusive Mindset, PwC - June 2023
- Human Centered Design, PwC - February 2020
- Digital Acumen, PwC - April 2019
Timeline
Director
PWC Consulting
12.2021 - Current
Senior Manager
PWC Consulting
06.2019 - 12.2021
Manager
PWC Consulting
12.2014 - 06.2019
VP Consultaning
Advanced Pharmacy Concepts
04.2011 - 12.2014
Various
BioScrip
12.1997 - 04.2011
Master of Management - Healthcare Administration - Healthcare Administration
Cambridge College
Bachelor of Arts -
University of Rhode Island