Amanda Galland
Alexandria,LA
Summary
Accomplished BCBA and entrepreneur with a proven track record at Living Hope ABA Therapy, enhancing client satisfaction and streamlining operations for growth. Expert in business management and client relations, I excel in strategic planning and team leadership, significantly improving service delivery and operational efficiency. My passion for the past 8 years is to provide quality services for clients and their families using research-based evidence interventions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
BCBA/Owner
Living Hope ABA Therapy
03.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased client satisfaction by implementing efficient business processes and providing exceptional service.
- In charge of day-day clinical operations
- Provided consultation services teachers regarding their students barriers to learning
BCBA/Co-Owner
ShineThru ABA Therapy
01.2016 - 03.2019
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Education
Master of Science - Applied Behavioral Analysis
Kaplan University
Chicago, IL10.2015
Bachelor of Arts - Child Development/Psychology
Kaplan University
Illinois, Chicago01.2011
Skills
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Business Management
- Client Service
- Business Planning
- Strategic Planning
- Staff Management
- Team Oversight
- Staff hiring
- Business Development
- Business launch
- Business Administration
- Business marketing
- Consulting
- Employee Development
- Administrative Oversight
- Contract Management
- Decision-Making
- Teamwork and Collaboration
- Team Leadership
- Scheduling
- Staff training/development
Certification
- BCBA certification
- LBA (Louisiana)
Timeline
BCBA/Owner
Living Hope ABA Therapy
03.2020 - Current
BCBA/Co-Owner
ShineThru ABA Therapy
01.2016 - 03.2019
Master of Science - Applied Behavioral Analysis
Kaplan University
Bachelor of Arts - Child Development/Psychology
Kaplan University
- BCBA certification
- LBA (Louisiana)
Similar Profiles
Lakyn LuneauLakyn Luneau
Clinic Manager at Living Hope ABA TherapyClinic Manager at Living Hope ABA Therapy
Mila Broche CoegoMila Broche Coego
Board Certified Assistant Behavior Analyst (BCaBA) at A Blue Hope ABA TherapyBoard Certified Assistant Behavior Analyst (BCaBA) at A Blue Hope ABA Therapy
Michelle SanfordMichelle Sanford
Registered Behavioral Technician at Beacon Of Hope AbaRegistered Behavioral Technician at Beacon Of Hope Aba