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Associate Principal Engineer

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Aviation Maintenance Controller with experience in leadership and team coordination. Proficiency in avionics and electrical troubleshooting and resolution, aircraft maintenance, interpersonal skills, and computer based technical publications and maintenance programs. Proven adaptability to accomplish goals, fill requirements, and advance expertise in relevant areas.

Customer-focused airline professional with 15+ years of leadership and frontline experience in passenger services, station operations, and compliance within Envoy/American Airlines. Proven ability to resolve customer issues, manage high-volume operations, and lead teams to deliver safe, efficient, and seamless passenger experiences.
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Dynamic and customer-focused professional seeking an Air Hostess position, dedicated to delivering exceptional service and ensuring passenger satisfaction through effective problem-solving skills. Committed to maintaining the highest safety standards while creating a welcoming and friendly atmosphere for all passengers. Adept at handling diverse situations with poise and efficiency, always prioritizing the well-being and comfort of travelers.

Customer service and operations leader with over 10 years of progressive leadership experience, including the last 4 years at DFW Airport with Envoy Air. Skilled in supervising frontline teams, mentoring agents, and supporting Lead Agent training, monitoring, and interview processes. Certified GSC and CRO, with a strong record in service recovery, safety and compliance oversight, and operational performance. Adept at building teamwork, driving accountability, and delivering excellent customer care in high-volume, fast-paced environments. Proven ability to lead with empathy, mentor staff, and build a culture of accountability and excellence — aligned with the customer care standards of American Airlines.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment. Being in JROTC for four consecutive years has helped me develop leader ship skills and attention to detail when it comes to working.

Energetic Information Technology Specialist ready to undertake challenging technical support triage duties in demanding environments. Cognizant of when to go hands-on with issues and when to delegate support calls to appropriate personnel. Eager to apply personal technological expertise to support tasks and keen technical judgment to fast-paced personnel delegation.

Reliable, customer-focused team member with experience in fast-paced service and high-performance sales. Known for clear communication, accuracy, and staying efficient under pressure. Comfortable supporting high-volume workflows while maintaining a positive customer experience.

Passionate and adaptable Spanish Teacher with strong communication skills. Known for creating engaging learning experiences and fostering student participation. Eager to leverage expertise in cultural immersion to support diverse learning styles and enhance student success.

Motivated professional with extensive experience in medical registration and customer service, demonstrating client support, sales, and collaborative teamwork skills. Fluent in multiple languages, with excellent communication abilities and a dedicated focus on delivering exceptional customer satisfaction.

Empathetic, customer-centric, and dependable professional with a proven track record as a customer service agent, demonstrating a commitment to exceptional service and support. Success in various campaigns consistently results in top performance, while a collaborative spirit fosters an environment that empowers peers to excel. A passion for reading, exercising, and spending quality time outdoors with family and friends contributes to a positive mindset and renewed energy for tackling workplace challenges. This holistic approach enhances personal well-being and translates into outstanding service delivery and customer satisfaction.

Amanda Garcia

Overview

Work History

Airport agent

Team Member

Sales representative

Sales Representative

Hostess/ Food Runner

Hostess

Hostess/ Takeout

Education

Associate of Science -

Skills

Timeline

Airport agent

Team Member

Sales representative

Sales Representative

Hostess/ Food Runner

Hostess

Hostess/ Takeout

Associate of Science -

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