I am eagerly seeking an opportunity to work for a company whose first and foremost goal is to treat customers with respect and offer assistance and/or options for said customers to the best of their ability with room for growth within the company.
Overview
10
10
years of professional experience
Work History
Advocate
Carvana
Tempe, AZ
02.2022 - 06.2022
Books including inventory & audits, software experience
Point of sale experience, /relations
Answering phones
Deposit and banking as well as time delay safe experience.
Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
Onboarded and monitored program participants and guided each through entry-level stages.
Conducted pre-screening activities to help determine eligibility for [Type].
Delivered friendly service for needs like [Type]s and [Type]s, providing expert support in every interaction.
Created professional and error-free business correspondence to communicate with prospective and currently enrolled participants.
Clerk
Johnson's Junction
Peru, IN
07.2019 - 04.2021
Interacted with customers by phone, email or in-person to provide information.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked customer identification for alcohol, cigarette, and lottery sales.
Finalized sales and collected payments by totaling order and accepting tender from customer.
Maintained clean and orderly work station.
Facilitated sales of services and goods.
Maintained inventory of all saleable items.
Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
Rang up customers' orders by scanning products and keying prices into register.
Delivered exemplary customer service and warmly greeted guests.
Used POS system to enter orders, process payments and issue receipts.
Logistics Clerk
Universal Linc LogisticsUniversal Linc Logistics
Roanoke, IN
01.2019 - 09.2019
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Reviewed order data to verify transactions and shipping dates.
Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
Kept meticulous records of all customer shipping requirements in case logs needed to be reviewed.
Assistant Manager
Phil's One StopPhil's One Stop, CarvanaCarvana — Advocate
Huntington, IN
02.2015 - 02.2019
Prescription status and procedures
Computer, point of sale and phone knowledge
Pharmacy Technician
Walgreen's Pharmacy
Huntington, IN
08.2015 - 02.2019
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Entered and processed patients' prescriptions into internal system.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Collected co-payments or full payments from customers.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Education
Associate's Degree - Medical Assisting
Brown Mackie College
Fort Wayne
08.2011
Core 40 - General Education
Southwood Jr-Sr High School
Wabash, IN
05.2006
Skills
Data Recording
Clerical Support
Client Information Database Systems
Customer Satisfaction
Google Drive
Active Listening
Record Sorting and Filing
Confidential Data Protection
Microsoft Applications
Data Entry Accuracy
Critical Thinking
Timeline
Advocate
Carvana
02.2022 - 06.2022
Clerk
Johnson's Junction
07.2019 - 04.2021
Logistics Clerk
Universal Linc LogisticsUniversal Linc Logistics
01.2019 - 09.2019
Pharmacy Technician
Walgreen's Pharmacy
08.2015 - 02.2019
Assistant Manager
Phil's One StopPhil's One Stop, CarvanaCarvana — Advocate