Amanda Gauna
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
License and Permit Specialist IV
Department of Public Safety
08.2019 - Current
- Handled more complex transactions the majority consisting Commerical Driver License, Medical advisory board (MAB)
- Proficient at Commercial Driver License transactions, limited term, Medical Advisory Board and Parent Taught Driver Education
- Represented Department on employment Selection Boards
- Communicate with the public, resolve customer service issues, answer questions, and provide information regarding licensing and permitting processes, policies, and procedures.
- Communicate and help assist with coworkers with any clarification or guidance to questions that may arise. Served as liaison to supervisor in supervisor duties and responsibilities in their absence
- Screen applicant, process transactions, prepare application form, and collect fees
- Inspection commerical vehicles and non-commercial vehicles, Verification and registration of proof of liability. Observe the candidates during the test drive and personally inform the candidates of their success or failure.
- Performs as a regulator for CDL team, checking in trucks, assigning examiners to their next test, making the schedule for the next day, and ensuring that customer have been processed, Commercial Learners Permit, and Medical Card are up to date
License Permit Specialist II- III
Department of Public Safety
08.2019 - 10.2020
- Greet customers in a professional and courteous manner; Answer their questions about applying for different types of driver's licenses, ID cards and Commerical Driver's license
- Verified accuracy of original, renewal, and duplicate license application, documents and administered oaths as necessary.
- Collects authorized fees and prepares receipts; verifies receipt of funds and accepts responsibility for the balance of funds expended; Applicant's photo, signature and fingerprints
- Assistance with permits and requirements for citizens, corporate employees, government and elected officials; Answers questions and explains licensing and permitting requirements; and provides information on licensing and processing permits, policies and procedures.
Culinary Instructor
David Carrassco Job Corp
04.2017 - 08.2019
- Create, train and supervise the work of 30+ students and monitor the quality of work and quality work.
- Encouraging and advising students on behavior, education, personal problems or study habits; Liaise with other staff as necessary to resolve student education issues
- Plan and organize lessons, work in the kitchen and check safety and chemical equipment. Maintain a safe and clean work area that models high standards for a work environment.
- Utilize workplace language and behavior expectations in the shop and classroom
- Taking part in student evaluation, preparation of application documents and evaluations
- Develop work-based training sites on center, in the community and at home-based training sites monthly
- Work with community industry advisory council to review and recommend upgrades to program
- Inspect and maintain office and kitchen equipment, including but not limited to inventory, replacement, maintenance, inspection and repair through appropriate policies and procedures.
- Receiving and Ordering supplies and food.
Grill Cook
Morrison/Compass Group
10.2016 - 04.2017
- Prepares and assembles a variety of cafeteria dishes to ensure proper cleanliness and keeps all kitchen supplies, utensils, and equipment in stock.
- Provide food in the cafeteria and patient rooms as directed, maintaining health and hygiene
- Facilitated food prep by washing, peeling and dicing fruits and vegetables as per daily requirement.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
Inventory Supervisor
WIS International
06.2015 - 04.2016
- Assigns, trains and supervises employees' work and monitors workflow and job performance to ensure quality work is completed on time.
- Accurate product numbers are recorded every time using the included scanner and automated technology
- Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
Education
Associates Arts Degree in Media Productions Technology -
El Paso Community College
Bachelor’s Degree in Culinary Management -
Art Institute of Phoenix
Skills
- Outlook, Excel, Word, PowerPoint, Faxing, Emailing
- Document Review
- Problem-solving abilities
- Money Handling
- Data Entry
- Document Verification
Languages
Spanish
Professional Working
Timeline
License and Permit Specialist IV
Department of Public Safety
08.2019 - Current
License Permit Specialist II- III
Department of Public Safety
08.2019 - 10.2020
Culinary Instructor
David Carrassco Job Corp
04.2017 - 08.2019
Grill Cook
Morrison/Compass Group
10.2016 - 04.2017
Inventory Supervisor
WIS International
06.2015 - 04.2016
Associates Arts Degree in Media Productions Technology -
El Paso Community College
Bachelor’s Degree in Culinary Management -
Art Institute of Phoenix