Amanda George
Lakewood,CO
Summary
Orderly and committed professional offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
18
18
years of professional experience
Work History
Head Jeweler/Studio Manager
Fiat Lux, LLC
San Francisco, CA
11.2016 - 10.2023
- Provided jewelry services including but not limited to jewelry repair, custom jewelry fabrication, and stone setting.
- Created systems that facilitated the execution of deadlines and estimated timelines for high-volume production and client demands
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Researched vendors to find sourcing for high-quality materials and stones within budgetary constraints.
- Researched new technologies to improve studio operations.
- Trained new employees and maintained healthy staff morale through consistent coaching and team building.
- Oversaw production timelines, ensuring projects are completed on schedule and within budget.
- Estimated wholesale and retail values of gemstones, raw metals and completed jewelry pieces.
- Collaborated with management team members to develop marketing campaigns that promoted new lines of jewelry.
- Developed strong relationships with vendors to ensure a reliable supply of materials.
- Conducted regular team meetings to discuss projects, upcoming deadlines, resolve issues, and share updates.
- Monitored stock levels and placed orders when necessary.
Administrative Assistant
1st Net Real Estate Services, Inc.
Lakewood, CO
09.2012 - 01.2016
- Worked daily with Microsoft Office programs such as Excel, Word Processing, and Outlook
- Experienced in QuickBooks
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Assisted in finding sale and rent comparables for subject properties via CoStar
- Attended trade shows to build connections with potential clients
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Server /Bartender
Kona Grill, Inc.
Denver, CO
01.2008 - 08.2012
- Serving in a casual fine dining American-Asian fusion restaurant where further knowledge of traditional sushi types and presentation was gained
- Selected as one of the few lead servers in 'Exemplary Service'
- Achieved sales goals associated with management contests through upselling
- Maintained friendly relationships with patrons resulting in customer retention
- Consistently exhibited team player qualities in order to maintain quality service to restaurant guests
- Operated POS terminals to input orders, split bills and calculate totals.
Server/ Bartender
Dolce Vita
Denver, CO
01.2006 - 12.2007
- Served and bartended in a fine-dining Italian restaurant
- Greeted and served customers offering prompt and complete service
- Received thorough training in Italian wine and proper wine service
- Adapted easily to changes in management including new restaurant policies
- Responsible for scheduling staff shifts
- Flexible and reliable in accepting extra shifts to help management during times of being understaffed
- Assisted in training new servers.
Education
Some College (No Degree) - Stone Setting Comprehensive
GRS Training Center
Emporia, KS07-2018
Some College (No Degree) - 1 Yr. Stone Setting Apprenticeship
Walter Dickhaut
San Francisco, CA01-2017
Jewelry Technician Certificate - Metal And Jewelry Arts
Revere Academy of Jewelry Arts
San Francisco, CA03.2016
Some College (No Degree) - Real Estate Appraisal
Kaplan Real Estate Education
Centennial, CO01-2013
Some College (No Degree) - Business
Metropolitan State University of Denver
Denver, CO05-2010
A.A. - Liberal Arts
Community College of Denver
Denver, CO12.2007
Skills
- Excellent Communication
- Customer service expertise
- Adaptability and Flexibility
- Production Management
- Vendor Negotiations
- Data Entry and Management
- Training and coaching
- Staff Management
- Project and Workflow Planning
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- Time Management
- Organization and Multitasking
References
References available upon request.
Timeline
Head Jeweler/Studio Manager
Fiat Lux, LLC
11.2016 - 10.2023
Administrative Assistant
1st Net Real Estate Services, Inc.
09.2012 - 01.2016
Server /Bartender
Kona Grill, Inc.
01.2008 - 08.2012
Server/ Bartender
Dolce Vita
01.2006 - 12.2007
Some College (No Degree) - Stone Setting Comprehensive
GRS Training Center
Some College (No Degree) - 1 Yr. Stone Setting Apprenticeship
Walter Dickhaut
Jewelry Technician Certificate - Metal And Jewelry Arts
Revere Academy of Jewelry Arts
Some College (No Degree) - Real Estate Appraisal
Kaplan Real Estate Education
Some College (No Degree) - Business
Metropolitan State University of Denver
A.A. - Liberal Arts
Community College of Denver
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