Hi, I’m
AMANDA GERVASIO
Lindenhurst,NY
Summary
Reliable assistant skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
12
years of professional experience
Work History
Tricia’s CafeBabylon, NY
Server/Head Bartender
02.2020 - Current
Job overview
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Collected and organized daily till totals and tips.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Handled complaints and disputes from customers to promote customer satisfaction.
Unlimited AirMelville, NY
Office Assistant
01.2017 - 12.2019
Job overview
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow
- Collected payments, issued receipts and updated accounts to reflect new balances
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current
- Answered telephones, directed calls and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments
- Completed and mailed contracts, invoices or checks.
Glow up mobile spaLindenhurst, NY
Assistant
07.2013 - 12.2016
Job overview
- Served as contact person and source of information to maintain good communication with clients.
- Answered incoming calls and recorded accurate messages.
- Used scheduling software to delegate resources and manage calendars.
- Obtained signatures for financial documents and internal and external invoices.
- Participated in credit and collections activities.
Education
Sanford-Brown CollegeMelville
Associate of Applied Science from Healthcare Management
06.2013
Suffolk Community College Brentwood, NY
Some College (No Degree) from Liberal Arts and General Studies
Skills
- Document Typing and Formatting
- Accounts Payable and Receivable
- Google Drive
- Reliable and Punctual
- QuickBooks Experience
- Calendar Management
- Microsoft Office
- Scheduling Meetings
- Data Entry
- 60 wpm Typing Speed
Additional Information
- Internship Student 03/2013 - 06/2013
East Neck Nursing | West Babylon, NY
• Supported projects by keeping files organized, sharing communications and preparing spaces for meetings. Participated in various extracurricular activities to build skills set. Managed office paperwork, including scanning documents and routing business correspondence.
Timeline
Server/Head Bartender
Tricia’s Cafe
02.2020 - Current
Office Assistant
Unlimited Air
01.2017 - 12.2019
Assistant
Glow up mobile spa
07.2013 - 12.2016
Sanford-Brown College
Associate of Applied Science from Healthcare Management
Suffolk Community College
Some College (No Degree) from Liberal Arts and General Studies
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