Amanda Ghosein
Troy,MO
Summary
At Mercy Lincoln, a Certified Registered Medical Assistant excelled in creating a safe healthcare environment and enhancing clinic efficiency. Demonstrated expertise in medical terminology and patient-focused care, significantly improving patient satisfaction. Skilled in EKG administration and multitasking, adeptly managed inventory and supported physicians in minor surgeries, embodying a proactive and compassionate approach to patient care.
Overview
13
13
years of professional experience
Work History
Certified Registered Medical Assistant
Mercy Lincoln
02.2012 - Current
- Contributed to a safe healthcare environment by adhering to infection control protocols and maintaining cleanliness standards throughout the facility.
- Increased clinic efficiency by maintaining an organized inventory of medical supplies and placing timely orders as needed.
- Safeguarded patient privacy rights by consistently following HIPAA regulations in all tasks involving personal health information management or data exchange between parties involved in their care process.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted physicians with minor surgeries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other POC tests.
- Taught patients about medications, procedures, and care plan instructions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Diploma - Medical Assistance
Anthem College
Maryland Heights, MO04-2013
GED -
St. Charles County Community College
Cottleville, MO12-2012
Skills
- First-aid and CPR
- Telephone triage
- Medical terminology proficiency
- EKG administration
- Patient-focused care
- Specimens collection and processing
- Phlebotomy
- Medical terminology knowledge
- Inventory and supply management
- EMR / EHR
- Patient Education
- Multitasking
- RightFax
- Coordination of Care
- Referrals
Timeline
Certified Registered Medical Assistant
Mercy Lincoln
02.2012 - Current
Diploma - Medical Assistance
Anthem College
GED -
St. Charles County Community College
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