Amanda Gilbert
Romeo
Summary
Friendly and reliable with a positive attitude and excellent customer service skills. Understands the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in any role.
Overview
2
2
years of professional experience
Work History
Landscape Worker
Leeper's Lawn Service
06.2024 - 08.2024
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
- Mowed lawns using self-propelled and riding mowers.
- Collected and removed debris at job sites.
- Maintained grounds by trimming, weeding, and general clean-up.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
Cashier/Barista
Panera Bread
11.2022 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Golf Cart Staff Member
Chestnut Hills Golf Club
03.2023 - 08.2023
- Contributed to a welcoming environment, maintaining clean and well-presented facilities for guests'' enjoyment.
- Safely transported players and their equipment around the course using designated routes during events or busy periods.
- Ensured the safety of patrons by performing regular maintenance checks on all golf carts, promptly addressing any issues.
- Increased revenue by upselling additional services and products to customers during transactions.
- Assisted in event coordination, ensuring smooth execution and positive experiences for participants.
- Collaborated with team members to streamline processes and improve overall efficiency within the department.
- Assisted in training new staff members on proper golf cart operation techniques, safety protocols, and departmental standards of service excellence.
- Supported tournament preparations through set-up assistance, coordination of golf carts, and player registration support if required.
- Conducted inventory audits regularly to ensure accurate counts of available golf carts at all times.
- Used hand picker and range picker to recover range balls.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Education
High School Diploma -
Homestead High School
4310 Homestead Rd, Fort Wayne, IN05-2024
Skills
- Seasonal maintenance
- Heavy equipment operation
- Pest control
- Irrigation systems
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Landscape Worker
Leeper's Lawn Service
06.2024 - 08.2024
Golf Cart Staff Member
Chestnut Hills Golf Club
03.2023 - 08.2023
Cashier/Barista
Panera Bread
11.2022 - 03.2024
High School Diploma -
Homestead High School
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