Amanda Gilbert
Douglasville
Summary
Experienced in inventory control, process optimization, and team leadership. Adept at utilizing best practices to enhance efficiency and maintain accurate stock levels. Possess a strong understanding of supply chain logistics and warehouse management systems, ensuring seamless operations and timely deliveries.
Overview
15
15
years of professional experience
Work History
Inventory Management Supervisor
Quick Box
04.2023 - Current
- Managed a crew of 12 inventory staff members.
- Managed optimal inventory levels to support Customer Service Associates and warehouse.
- Prepare and analyze inventory reports, delivering insights to management.
- Developed comprehensive training programs for warehouse staff, increasing productivity levels and reducing errors in inventory handling.
- Championed continuous improvement initiatives within the inventory management department, fostering a culture of innovation and excellence among team members.
- Coordinated cross-functional teams during peak seasons to ensure timely processing of high-volume orders without compromising accuracy or customer satisfaction.
Warehouse Supervisor
StitchFix
04.2021 - 04.2023
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Trained new team members on proper and safe use of tools and equipment.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
HR Administrator/Manager
FragilePAK
11.2020 - 04.2021
- Completed timely and accurate daily logs to keep internal reporting accurate, and track materials movements.
- Managed compliance with labor laws and regulations, reducing risk of legal challenges.
- Maintained accurate and current documentation to prevent processing errors.
- Created onboarding materials including offer letters, contractual agreements, and company procedures.
- Handled the onboarding process for newly hired employees, which included the distribution of all paperwork.
- Provided guidance and support to managers on employee relations and performance management issues.
Returns Administrator
Uniform Advantage
11.2016 - 10.2020
- Documented returned product details in Software inventory tracking system
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
Warehouse Associate
Deluxe Corporation
04.2014 - 11.2016
- Upheld strict compliance with OSHA safety protocols in warehouse maintenance.
- Secured pallets with shrink wrap before loading.
- Handled shipping and prepared related documents.
- Received deliveries, scanned packages, and updated orders in internal database.
- Executed inventory management using PC and RF-based computer systems.
- Met documentation requirements utilizing SAP software to generate estimates, invoices, and tracking spreadsheets.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Package Handler
FedEx Ground
09.2010 - 04.2014
- Cleared jams to ensure continuous operation of conveyor system.
- Calculated shipping fees based on weight and destination of packages.
- Handled unloading of packages with precision and organized in the appropriate staging area.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Communicated effectively with supervisors regarding any logistical issues.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Education
High School Diploma -
New Summit High School
Jackson, MSSkills
- Data entry
- Policy and procedure modification
- Report generation
- Scheduling
- Customer relations
- Teamwork and collaboration
- Inventory accounts reconciliation
- Process implementation
- Database management
- Quality procedures
- Shipping and receiving
- RFID systems
- Order fulfillment
- Regulatory compliance
- Discrepancy resolution
- Inventory control
- Audit processes
- Warehouse operations
- Forklift operation
- Warehouse organization
- Attention to detail
- Heavy lifting
- MS office
- Staff training and development
- Warehouse management
- Logistics planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Inventory Management Supervisor
Quick Box
04.2023 - Current
Warehouse Supervisor
StitchFix
04.2021 - 04.2023
HR Administrator/Manager
FragilePAK
11.2020 - 04.2021
Returns Administrator
Uniform Advantage
11.2016 - 10.2020
Warehouse Associate
Deluxe Corporation
04.2014 - 11.2016
Package Handler
FedEx Ground
09.2010 - 04.2014
High School Diploma -
New Summit High School
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