Amanda Gligorea
Kent,WA
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Concertocare
Kent, WA
08.2020 - Current
- This is a remote MA position. The PCP's drive to the AFH and complete the visits.
- I am the back up lead MA, I train all new hires and go over all the work flows with them and spend about two weeks observing them while doing my own work until they are ready to be on their
- Ensured HIPAA compliance by maintaining patient confidentiality
- Entered orders for laboratory tests, x-rays, and medical supplies
- Scheduled appointments and managed patient flow
- Collected and recorded patient medical histories
- Prepared and maintained medical records, including patient histories and test results
- Assisted with scheduling and coordinating patient appointments
- Reviewed and sent around 60-100 faxes a day to the PCP to then respond back to the AFH and answered all calls that came through my queue
Compliance Coordinator
Stericycle
Kent, WA
03.2015 - 07.2020
- First point of contact for all customers
- Lead dispatcher
- Schedule all routes for about 20 + drivers
- Invoicing
- Manage all techs and drivers, training, safety, medical training
- Conducted financial audits to ensure compliance with applicable regulations
- Created a system of internal controls to ensure accuracy and compliance with accounting procedures and regulations
- Conducted periodic audits to ensure compliance with applicable laws and regulations, resulting in no major non-compliance issues
Project Coordinator
GMA Construction
Kent, WA
02.2013 - 01.2015
- First point of contact for all customers
- Creating work and purchase orders for the Project Managers and installers
- Coordinated and facilitated communication between cross-functional teams to ensure alignment on project objectives
- Developed and maintained project plans, schedules, and task lists to ensure timely completion of projects
- Coordinated project resources to ensure adequate staffing, equipment, and materials
Medical Receptionist
Bourree Chiropractic
Kirkland, WA
10.2010 - 08.2011
- Greeted and checked in patients in a friendly and professional manner
- Filing, call backs and account creation
- Verified patient insurance eligibility and benefits in order to maximize reimbursement
- Maintained patient records, including updating patient information and filing documents
- Maintained a well-stocked reception area, ensuring patients were comfortable throughout their visits
- Compiled and maintained required medical reports, ensuring accuracy and compliance with regulations
- Ensured HIPAA compliance by maintaining patient confidentiality
Medical Receptionist
Functional Health and Chiropractic
Seattle, WA
07.2009 - 10.2010
- Greeted and checked in patients in a friendly and professional manner
- Filing, call backs and account creation
- Verified patient insurance eligibility and benefits in order to maximize reimbursement
- Maintained patient records, including updating patient information and filing documents
- Maintained a well-stocked reception area, ensuring patients were comfortable throughout their visits
- Compiled and maintained required medical reports, ensuring accuracy and compliance with regulations
- Ensured HIPAA compliance by maintaining patient confidentiality
- Sorted and distributed incoming mail, ensuring the timely delivery of documents to the appropriate departments
- Scheduled follow-up appointments and provided patient education materials
Education
MA Certificate - Medical
Bryman College
Renton, WA10-2002
High School Diploma -
Bellevue High School
Bellevue, WA07-2002
Skills
- HIPAA Compliance
- Patient Flow Management
- Patient Care Coordination
- Appointment Setting
- Venipuncture and phlebotomy
- Vital sign monitors
- Equipment Sterilization
- Certified in Basic Life Support (BLS)
- Vital Sign Monitoring
- First Aid
- Insurance Verification
- Valid WA driver's license
- Medical terminology proficiency
- Medical Procedures
- Communication
- Problem Solving
- Lead MA
- Telephone skills
- Computer Skills
- Fast Learner
- Ability to work under pressure
Accomplishments
- Directors Honor roll
Certification
- MA Certificate (MA-R)
- BLE
References
References available upon request.
Timeline
Medical Assistant
Concertocare
08.2020 - Current
Compliance Coordinator
Stericycle
03.2015 - 07.2020
Project Coordinator
GMA Construction
02.2013 - 01.2015
Medical Receptionist
Bourree Chiropractic
10.2010 - 08.2011
Medical Receptionist
Functional Health and Chiropractic
07.2009 - 10.2010
- MA Certificate (MA-R)
- BLE
MA Certificate - Medical
Bryman College
High School Diploma -
Bellevue High School
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