Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Goble

Trenton

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

17
17
years of professional experience

Work History

Home Health Caregiver

Procare Unlimited
04.2024 - 04.2025
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Maintained cleanliness and organization of living spaces for optimal hygiene.
  • Provided emotional support and companionship, enhancing clients' quality of life.
  • Documented patient progress and reported changes in condition to family members.
  • Engaged clients in recreational activities to promote mental well-being.
  • Responded promptly to client needs, demonstrating adaptability in dynamic environments.

Teller

Advantage One Credit Union
03.2023 - 05.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with account inquiries and resolved issues promptly.
  • Maintained accurate cash drawer and balanced daily transactions.
  • Provided exceptional customer service, fostering positive relationships with clients.
  • Educated customers on available banking products and services to enhance satisfaction.
  • Collaborated with team members to streamline operational procedures for efficiency.
  • Conducted routine audits of financial documents to ensure compliance with policies.
  • Adapted quickly to new software updates and procedural changes in the workplace.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Customer Service Manager

Trentwood Farms
10.2008 - 09.2016
  • Trained and mentored staff on effective communication techniques, fostering a collaborative environment.
  • Resolved escalated customer issues promptly, improving overall customer retention rates.
  • Analyzed customer feedback to identify service gaps, leading to actionable improvements in processes.
  • Oversaw daily operations, ensuring adherence to quality standards and optimizing workflow efficiencies.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Education

Roosevelt High School
Wyandotte
06-2007

Skills

  • Exceptional customer service
  • Professionalism and courtesy
  • Excellent time management skills
  • Approachable
  • Transaction processing accuracy
  • Cash handling expertise
  • Positive
  • Reliable and responsible
  • Problem-solving
  • Customer focused
  • Training and mentoring
  • Customer assistance
  • Patience and empathy
  • Work ethic and integrity

Timeline

Home Health Caregiver

Procare Unlimited
04.2024 - 04.2025

Teller

Advantage One Credit Union
03.2023 - 05.2024

Customer Service Manager

Trentwood Farms
10.2008 - 09.2016

Roosevelt High School

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