Amanda Gocha
Miles City,MT
Summary
Dynamic Rehabilitation Technician with a proven track record at Eastern Montana Industries, leveraging human anatomy expertise and teamwork to enhance patient recovery. Skilled in patient monitoring and injury prevention, I foster supportive relationships, ensuring compliance with HIPAA while achieving significant improvements in client mobility and comfort during rehabilitation sessions.
Overview
7
7
years of professional experience
Work History
Rehabilitation Technician
Eastern Montana Industries
04.2026 - Current
- Assisted clients with rehabilitation activities, reinforcing treatment plans and promoting safe task completion.
- Prepared therapy equipment, supplies, and workspaces to support daily rehabilitation sessions.
- Monitored client progress and reported observations to therapists and case staff.
- Supported mobility, positioning, and transfers while following safety and care procedures.
- Maintained clean, organized treatment areas and sanitized equipment after use.
- Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
- Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
- Established collaborative relationships with patients through consistent and meaningful communication.
- Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
- Safeguarded confidential patient information according to HIPAA regulations while maintaining accurate records throughout the course of treatment.
- Provided compassionate care to patients, ensuring their comfort during rehabilitation sessions.
- Contributed to positive team dynamics by collaborating effectively with colleagues and assisting peers when necessary.
- Conducted therapeutic exercises to promote patient recovery.
Certified Nursing Assistant
Friendship Villa
Miles City, MT
02.2020 - 02.2023
- Assisted clients with rehabilitation activities, reinforcing treatment plans and promoting safe task completion.
- Prepared therapy equipment, supplies, and workspaces to support daily rehabilitation sessions.
- Monitored client progress and reported observations to therapists and case staff.
- Supported mobility, positioning, and transfers while following safety and care procedures.
- Maintained clean, organized treatment areas and sanitized equipment after use.
- Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
- Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
- Established collaborative relationships with patients through consistent and meaningful communication.
- Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
- Safeguarded confidential patient information according to HIPAA regulations while maintaining accurate records throughout the course of treatment.
- Provided compassionate care to patients, ensuring their comfort during rehabilitation sessions.
- Contributed to positive team dynamics by collaborating effectively with colleagues and assisting peers when necessary.
- Conducted therapeutic exercises to promote patient recovery.
Server/Shift Supervisor
Pizza Hut
05.2025 - 07.2026
- Greeted guests promptly and guided them through menu selections with attentive service.
- Delivered food and beverages accurately while maintaining speed and order quality.
- Resolved guest requests professionally, ensuring positive dining experiences and repeat visits.
- Coordinated with kitchen staff to confirm order details and minimize service delays.
- Maintained clean tables, dining areas, and service stations throughout busy shifts.
- Processed payments accurately using point-of-sale systems and balanced guest checks.
- Followed food safety and sanitation standards during service and table maintenance.
- Supported team members during peak hours by clearing tables and restocking supplies.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Certified Nursing Assistant
Holy Rosary LTC
02.2023 - 05.2025
- Assisted residents with bathing, dressing, grooming, and mobility support.
- Monitored vital signs and reported condition changes to nursing staff.
- Documented daily care activities accurately in resident records.
- Repositioned residents to support comfort and prevent skin breakdown.
- Supported meal service, feeding assistance, and hydration needs.
- Maintained clean, safe resident environments following infection control practices.
- Responded promptly to call lights and resident requests with courtesy.
- Communicated resident concerns clearly to nurses and care team members.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Education
GED -
William J Palmer High School
Colorado Springs, COSkills
- Administrative support
- Human anatomy expertise
- Patient transportation
- Physiology expertise
- Patient monitoring
- Injury prevention
- HIPAA compliance
- Teamwork
Timeline
Rehabilitation Technician
Eastern Montana Industries
04.2026 - Current
Server/Shift Supervisor
Pizza Hut
05.2025 - 07.2026
Certified Nursing Assistant
Holy Rosary LTC
02.2023 - 05.2025
Certified Nursing Assistant
Friendship Villa
02.2020 - 02.2023
GED -
William J Palmer High School