Amanda Goff
Liberty,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Public Relations Outreach
Blockchain Relations
04.2018 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Gained strong leadership skills by managing projects from start to finish.
- Passionate about learning and committed to continual improvement.
- Applied effective time management techniques to meet tight deadlines.
- Reach out to hundreds of journalists on behalf of our clients to inform them of the latest news releases and various story angles.
Senior Telesales Representative
Top Roof Marketing
01.2018 - Current
- Provided comprehensive product information to customers, addressing their questions and needs effectively.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Observed and learned changing customer requirements and adapted sales strategies as needed.
- Enhanced company revenue by identifying potential sales opportunities and closing deals successfully.
- Create the scripts, compile rebuttals and execute campaigns for multiple clients
- Provided information about available products and services, membership details, and purchase advantages.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Maintained accurate records of customer interactions, ensuring seamless handoffs between departments when necessary.
- Increased customer satisfaction by addressing and resolving concerns efficiently and professionally.
- Fostered long-term relationships with key accounts, ensuring their continued satisfaction and retention.
- Exceeded sales targets consistently by utilizing persuasive negotiation techniques and in-depth product knowledge.
Lead Syndication Specialist
IBN (InvestorBrandNetwork)
09.2018 - 01.2022
- Experienced syndication specialist with a track record of effectively managing and coordinating content for corporations nationwide on multiple platforms.
- Adept at developing and executing comprehensive syndication strategies, ensuring successful content distribution, and maximizing investor engagement
- Detail-oriented and collaborative professional with exceptional communication skills, capable of fostering strong relationships with internal teams and external partners.
- Proficient in market research and contributing to the overall success of content syndication for elite companies on the stock market.
- Devised and implemented strategies to optimize digital marketing campaigns.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Oversaw team of communications and media relations professionals with focus on achieving PR results.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
Office Manager
Staley Dental Arts
09.2014 - 02.2017
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee records and productivity and submitted evaluation reports.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Updated reports, managed accounts, and generated reports for company database.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Corporate Trainer
Strategic Campaign
02.2014 - 06.2014
- Authored, updated and implemented training procedures.
- Collaborated with management to identify company training needs and scheduling.
- Improved organizational efficiency and control costs by educating [Number] employees on resource and time management.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Maintained records on attendance and participation.
- Collected information about company objectives and employee deficiencies in order to assess training needs.
- Monitored compliance with mandatory training requirements, reducing regulatory risks for the organization.
- Developed training programs to meet company objectives.
Education
High School Diploma -
Kearney High School
Kearney, MOSkills
- Sound Judgment
- Brand Messaging
- Data Entry
- Social Media Marketing
- Team Management
- Data Management
- Flexible and Adaptable
- Supervision and leadership
- Creative Thinking
- Computer Skills
Timeline
Lead Syndication Specialist
IBN (InvestorBrandNetwork)
09.2018 - 01.2022
Public Relations Outreach
Blockchain Relations
04.2018 - Current
Senior Telesales Representative
Top Roof Marketing
01.2018 - Current
Office Manager
Staley Dental Arts
09.2014 - 02.2017
Corporate Trainer
Strategic Campaign
02.2014 - 06.2014
High School Diploma -
Kearney High School