Amanda Goff
Liberty,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Public Relations Outreach
Blockchain Relations
Columbus, OH
04.2018 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Gained strong leadership skills by managing projects from start to finish.
- Passionate about learning and committed to continual improvement.
- Applied effective time management techniques to meet tight deadlines.
- Reach out to hundreds of journalists on behalf of our clients to inform them of the latest news releases and various story angles.
Senior Telesales Representative
Top Roof Marketing
Ashland, OH
01.2018 - Current
- Provided comprehensive product information to customers, addressing their questions and needs effectively.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Observed and learned changing customer requirements and adapted sales strategies as needed.
- Enhanced company revenue by identifying potential sales opportunities and closing deals successfully.
- Create the scripts, compile rebuttals and execute campaigns for multiple clients
- Provided information about available products and services, membership details, and purchase advantages.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Maintained accurate records of customer interactions, ensuring seamless handoffs between departments when necessary.
- Increased customer satisfaction by addressing and resolving concerns efficiently and professionally.
- Fostered long-term relationships with key accounts, ensuring their continued satisfaction and retention.
- Exceeded sales targets consistently by utilizing persuasive negotiation techniques and in-depth product knowledge.
Lead Syndication Specialist
IBN (InvestorBrandNetwork)
Los Angeles, CA
09.2018 - 01.2022
- Experienced syndication specialist with a track record of effectively managing and coordinating content for corporations nationwide on multiple platforms.
- Adept at developing and executing comprehensive syndication strategies, ensuring successful content distribution, and maximizing investor engagement
- Detail-oriented and collaborative professional with exceptional communication skills, capable of fostering strong relationships with internal teams and external partners.
- Proficient in market research and contributing to the overall success of content syndication for elite companies on the stock market.
- Devised and implemented strategies to optimize digital marketing campaigns.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Oversaw team of communications and media relations professionals with focus on achieving PR results.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
Office Manager
Staley Dental Arts
Kansas City, MO
09.2014 - 02.2017
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee records and productivity and submitted evaluation reports.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Updated reports, managed accounts, and generated reports for company database.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Corporate Trainer
Strategic Campaign
Kansas City, MO
02.2014 - 06.2014
- Authored, updated and implemented training procedures.
- Collaborated with management to identify company training needs and scheduling.
- Improved organizational efficiency and control costs by educating [Number] employees on resource and time management.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Maintained records on attendance and participation.
- Collected information about company objectives and employee deficiencies in order to assess training needs.
- Monitored compliance with mandatory training requirements, reducing regulatory risks for the organization.
- Developed training programs to meet company objectives.
Education
High School Diploma -
Kearney High School
Kearney, MOSkills
- Sound Judgment
- Brand Messaging
- Data Entry
- Social Media Marketing
- Team Management
- Data Management
- Flexible and Adaptable
- Supervision and leadership
- Creative Thinking
- Computer Skills
Timeline
Lead Syndication Specialist
IBN (InvestorBrandNetwork)
09.2018 - 01.2022
Public Relations Outreach
Blockchain Relations
04.2018 - Current
Senior Telesales Representative
Top Roof Marketing
01.2018 - Current
Office Manager
Staley Dental Arts
09.2014 - 02.2017
Corporate Trainer
Strategic Campaign
02.2014 - 06.2014
High School Diploma -
Kearney High School