Amanda Golden
Summary
Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities.
Overview
13
13
years of professional experience
5
5
Certification
Work History
Director of Business Development
Classic Theatre Of San Antonio
San Antonio, TX
06.2022 - Current
- Solved complex incidents and problems impacting management and business direction.
- Spearheaded business development plan based on market and industry research creating an effective strategy for client acquisition.
- Increased sales by 254% year-over-year.
- Strategically identified institutions and market sectors with potential for expansion of operations, networking with key partners and stakeholders to build awareness of company within key demographics.
- Implemented new SOPs and technological systems to maximize customer experience, bottom line profit and automation.
- Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.
Branch Manager
Nursecore
Austin , TX
12.2020 - 03.2022
- Analyzed competitors and market trends to facilitate business growth. Produced effective results including increased sales by 2,356% within the first 8 weeks in position.
- Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
- Implemented new technological processes and optimized daily operations to increase efficiency and drive branch revenue.
- Managed and inspired team members to perform to full potential, maintaining regular performance appraisals and ensuring compliance with KPIs.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Project managed all activities related to marketing, communications, recruitment, events, and HR. Took ownership of candidate experience and recruitment process in CRM (iCIMS).
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Skills
- Complex Problem Solving
- Project Management
- Team Leadership
- Stakeholder Communication
- Budgeting and Forecasting
- Executive-Level Presentations
- Process Improvement
- Relationship Building
Certification
- Certified Scrum Master
- ServiceNow Micro-Certification
- ITIL 4 Foundation Certification
- Google Data Analytics Certification
- Google Project Management Certification
Timeline
Director of Business Development
Classic Theatre Of San Antonio
06.2022 - Current
Branch Manager
Nursecore
12.2020 - 03.2022
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