Amanda Gomez
Homestead,FL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
Work History
RN
Oasis At The Keys Skilled Nursing Rehab And LTC
08.2023 - Current
- Conducts comprehensive patient assessments, administers medications, and collaborates with healthcare teams to provide personalized and effective care
- Demonstrates advanced clinical skills in procedures such as wound care and effectively utilizes medical equipment
- Champions patient rights, advocates for informed decision-making, provides empathetic support, and educates patients and families on health conditions and preventative measures
- Maintains transparent communication within the healthcare team, ensuring accurate documentation of patient data and fostering a collaborative work culture
- Actively contributes to quality improvement initiatives, adheres to regulatory standards, and engages in continuous professional development to stay abreast of advancements in nursing practice.
Supervisor
Starbucks
09.2022 - 08.2023
- Demonstrated strong leadership skills in guiding, coaching, and developing a high-performing team
- Implemented strategies to improve customer connection scores, resulting in a significant increase from 29 to 52
- Streamlined logistics and optimized peak drive-thru times, exceeding expectations
- Successfully reduced waste and boosted sales through effective teamwork and motivation
- Held myself and the team accountable for meeting goals and expectations, fostering a culture of transparency and excellence.
Homemaker
Stay At Home Parent
03.2020 - 09.2022
- Exhibited exceptional financial management skills, adeptly adjusting budgets, and creating efficient meal plans
- Facilitated online schooling for my son during the challenging period of the pandemic
- Demonstrated unwavering dedication to nursing and family responsibilities, maintaining a high level of commitment throughout.
Server and Cook
Cracker Barrell Old Country Store
05.2019 - 03.2020
- Provided exceptional customer service, effectively promoting specials, and ensuring a positive dining experience
- Quickly acquired comprehensive menu knowledge, meeting and exceeding the restaurant's expectations
- Thrived in a fast-paced environment by mastering the art of prioritization and collaborating with team members to efficiently deliver hundreds of meals per shift.
Head Cashier
Lots Of Lox
12.2017 - 05.2019
- Proficiently operated checkout lanes and managed retail equipment, including scale, cash register, and fresh food items
- Executed checkout procedures accurately and efficiently, maintaining a high level of customer satisfaction
- Supported restaurant staff by stocking shelves, receiving, and fulfilling orders, ensuring smooth operations.
Nursing Student
Miami Dade College
01.2017 - 05.2019
- Pursued a rigorous curriculum in nursing, acquiring essential knowledge and skills to excel in the healthcare field.
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
- Participated in clinical rotations across various departments for well-rounded exposure to diverse nursing practices.
- Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
Cook
TownePlace Suites By Marriott
06.2017 - 12.2017
- Maintained rigorous food quality standards, overseeing food preparation, and ensuring adherence to food safety protocols
- Demonstrated exceptional organizational skills in cleaning and sanitizing dishes and utensils, while also managing inventory to meet customer demand
- Proactively anticipated and fulfilled orders based on projected hotel occupancy, ensuring timely and efficient service.
Administrative Nurse Assistant
Doctor's Office
07.2013 - 12.2016
- Efficiently performed general office duties, including answering phones, managing payroll, and handling billable
- Identified and recommended process improvements to enhance accuracy, efficiency, and service quality
- Assisted healthcare professionals with vital sign assessments, lab sample collection, and office procedures
- Demonstrated strict adherence to HIPAA policies, ensuring 100% client confidentiality and safeguarding sensitive health information.
Education
Associate of Arts - Public Administration
Miami Dade College
Homestead, FL05.2019
Associate of Science - Nursing
Miami Dade College
Homestead, FL12.2018
High School Diploma -
Coral Reef
Miami, FL06.2010
Skills
- Clinical Judgment
- Priority Management
- Family Support
- Conflict Resolution Techniques
- Staff management
- Quality Control
- Patient Management
- Care Planning
- Medical Assessment
- Patient Advocacy
- Direct Patient Care
- Palliative Care
Timeline
RN
Oasis At The Keys Skilled Nursing Rehab And LTC
08.2023 - Current
Supervisor
Starbucks
09.2022 - 08.2023
Homemaker
Stay At Home Parent
03.2020 - 09.2022
Server and Cook
Cracker Barrell Old Country Store
05.2019 - 03.2020
Head Cashier
Lots Of Lox
12.2017 - 05.2019
Cook
TownePlace Suites By Marriott
06.2017 - 12.2017
Nursing Student
Miami Dade College
01.2017 - 05.2019
Administrative Nurse Assistant
Doctor's Office
07.2013 - 12.2016
Associate of Arts - Public Administration
Miami Dade College
Associate of Science - Nursing
Miami Dade College
High School Diploma -
Coral Reef
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