Amanda Gomez
Houston,TX
Summary
I am an honest, energetic, hardworking, and very reliable individual that would be the best fit for this company. I would be able to contribute using my skills in working with a diverse group of people. I have team player ethics; I am dedicated to any workload, with refined computer skills and a strong ability to assist in efficient company operations. I have 5+ years of customer service skills with the ability to multitask and prioritize work in a well-mannered time management setting.
Overview
15
15
years of professional experience
Work History
HR Background Coordinator
Sysco Foods
01.2022 - 01.2023
- Determine the types of checks to be performed for each job title, based on the policy and the job responsibilities
- Ensure consistency in background check processes and decisions
- Review documentation and forms received from final candidates to ensure completeness
- Process background check documentation by this policy
- Notify the hiring manager if the candidate passes the background check
- Notify the appointing authority if adverse results are revealed in a candidate's background check
- Provide a copy of the criminal records check and PreAdverse/Adverse Notice forms when necessary to candidates with adverse results
- Notify the hiring department that all background checks have been completed and that the selected candidate can begin working
- Identify who is to be notified if the criminal records check reveals an active warrant for a candidate and that an individualized assessment will be performed
- Maintain confidentiality of all background check information.
Staffing Specialist
Goodwill Industries of Houston
12.2021 - 12.2022
- Manage the scheduling and logistics of all applicant interviews between candidates and hiring managers
- Utilize applicant tracking system to manage candidate volume
- Maintain personnel records and ensure accurate and timely updates
- Assist store managers and select locations with any inquiries regarding candidate vacancies
- Recruit through a variety of resources including Indeed, Monster, CareerBuilder, and job fairs
- Generate and maintain daily and weekly staffing reports/trackers
- Answer telephone to provide desired information to resolve or answer questions related to any problems or complaints of candidates
- Screen candidates and interview a large number of candidates, including administering pre-employment requirements and e-verify.
Employment Specialist
Goodwill Temporary Services
01.2020 - 01.2022
- Review all vacancies for all state contracts to ensure all open positions have candidates for review
- Respond to all emails and calls about current temporary employees or needed temporary employees
- Maintain proper updating for all employment specialist trackers
- Resolve any questions or concerns regarding temporary staff from either the temp themselves or state management
- Notify temporary employees when they are eligible for benefits
- Work with employers to ensure their needs are met
- Work with candidates to ensure their skill set matches job openings
- Administer Skills Tests to Candidates
- Match job openings to job candidates
- Monitor job retention rate
- Conduct candidate interviews
- Review P.Os for assignment requests
- Post job ads according to vacancies
- Recruit qualified candidates
- Inform all candidates about the GTS program.
Administrative Assistant
Goodwill Temporary Services
01.2020 - 01.2022
- Follow office workflow procedures to ensure maximum efficiency
- Maintain files and records with effective filing systems
- Schedule agendas/travel arrangements/appointments etc
- For upper management
- Manage phone calls and correspondence (email, letters, packages, etc.)
- Monitor office expenditures and handle all office contracts (rent, service, etc.)
- Perform basic bookkeeping activities and update the accounting system
- Welcome visitors and internal employees with a cheerful disposition
- Deal with customer complaints or issues
- Maintain office equipment
- Monitor office supplies inventory and place orders
- Support meeting and conferencing needs
- Maintain a clean and organized office environment
- Maintain quarterly wage reports for Work Quest
- Manage, sort, and dispense incoming mail and faxes
- Maintain staff and department calendars
- Attend company meetings, take notes, and keep track of new and important information
- Train and assist with assigning tasks to new office clerks or interns
- Uphold and carry out company policies and procedures
- Manage the payroll and billing of invoices for state assignments
- Assist with interviews, scheduling, and placement of temporary employees.
Temporary File Clerk
Goodwill Temporary Services
01.2018 - 01.2020
- Create or update records with new files and information
- Sort all papers alphabetically and according to content, dates, significance, etc
- Check incoming paperwork and make copies before distributing
- Answer telephone calls and direct them accordingly
- Store all paperwork in designated places, securing important documents
- Add new materials to file records and create new records as necessary
- Keep records of materials filed or removed
- Gather materials to be filed from departments and employees
- Find and retrieve information from files in response to requests from authorized users
- Scan or read incoming materials to determine how and where they should be classified or filed
- Place materials into storage receptacles according to classification and identification information.
CNA
Atria Assisted Living
08.2007 - 07.2008
- Managed a group of 10-15 residents per hallway assigned
- Daily setup of group activities for residents
- Created activity criteria logs for staff members and their residents
- Responsible for daily clean up and assigning activity setups to residents according to their needs
- Ensured the safety of each resident during scheduled shifts
- Updated team members with any changes in attitude, energy, or health concerns during daily routines
- Maintained an energetic, creative, and compassionate attitude
- Ensured residents engaged in fun activities and had all their needs met, including cleanliness, proper nutrition, health checks, and medication administration.
Education
High School Diploma -
Jersey Village High School
Houston,TX06.2011
Skills
- Office Skills/Excel/microsoft Word
- Problem-Solving
- Administrative Operations
- Communication
- Satisfying Customers' Needs
- Tolerant to stressful situations
- Customer-Service
- Recruiting
- Time Management
- Document Management
- Administrative Leadership
- Consulting
- Data Entry
- Information Collection
- Database Management
- Recordkeeping
Timeline
HR Background Coordinator
Sysco Foods
01.2022 - 01.2023
Staffing Specialist
Goodwill Industries of Houston
12.2021 - 12.2022
Employment Specialist
Goodwill Temporary Services
01.2020 - 01.2022
Administrative Assistant
Goodwill Temporary Services
01.2020 - 01.2022
Temporary File Clerk
Goodwill Temporary Services
01.2018 - 01.2020
CNA
Atria Assisted Living
08.2007 - 07.2008
High School Diploma -
Jersey Village High School