Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Gonzales

Andrews,Texas

Summary

I am a very focused, and well oriented hard worker. I have face many jobs and tasks in my life that has deeply diversified my skillset. I am a single mother of three boys, and have had great motivations to give myself many opportunities to build upon my life. I follow God along my journey, and he has gotten me to where I am today.

Overview

12
12
years of professional experience

Work History

Driver/Crew Pusher

Quail Energy Service
07.2023 - 07.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Managed crew scheduling to optimize productivity while maintaining employee satisfaction and work-life balance.
  • Resolved conflicts within the crew in a professional manner, restoring harmony and promoting cooperation among team members.
  • Increased project completion rate with effective delegation of tasks and consistent monitoring of progress.
  • Enhanced safety awareness among crew members through regular training sessions and updates on industry best practices.
  • Used hand and power tools safely and efficiently, following manufacturer and company directions.
  • Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
  • Worked in extreme weather conditions and hazardous areas to keep rigs operational.
  • Controlled forklifts, cranes and heavy machinery to transport and store materials and equipment.
  • Assisted with the transportation and loading/unloading of materials onto trucks for efficient movement between job sites.
  • Laid out materials for efficient project work.
  • Contributed to successful project completion by maintaining clean and organized work areas.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Supported team productivity by assisting with excavation, trenching, and backfilling activities as needed.
  • Developed strong working relationships with colleagues, fostering a positive team environment conducive to achieving success on pipeline construction projects.
  • Demonstrated versatility by supporting multiple aspects of pipeline construction, including welding, pipe bending, coating application, and hydrostatic testing procedures.
  • Eliminated risks by correctly identifying potential safety hazards.

Dollar General Manager

Dollar Genral
07.2021 - 01.2023
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Created schedules and monitored payroll to remain within budget.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Supervised employees through planning, assignments and direction.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Administered employee discipline through verbal and written warnings.
  • Guided management and supervisory staff to promote smooth operations.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Implemented campaigns and promotions to help with developing goods and services.

Certified Nursing Assistant

Permian Regional Medical Center
01.2018 - 06.2021
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted residents in preparing for activities and social programs.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Vacuum Truck Operator

Standard Trucking
01.2016 - 12.2017
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Obtained signatures needed to complete and process paperwork.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.

Vacuum Truck Operator

RND Trucking
05.2012 - 01.2016
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.

Education

Some College (No Degree) - Truck And Bus Driving

Odessa College
Odessa, TX

Nursing - Nursing

Senior Health Care
03.2009

Skills

  • Cross-Functional Team Management
  • Sales Team Development
  • Performance Improvements
  • Policy/Program Development
  • Staff Development
  • Management Team Building
  • Decision Making
  • Revenue Forecasting
  • Sales Promotion
  • Mathematical Calculation and Reasoning
  • Problem Anticipation and Resolution
  • Business Leadership
  • Food Preparation and Service
  • First Aid and CPR
  • ChildCare
  • Catheter Change and Preparation
  • Janitorial Equipment Familiarity
  • Trash Collection and Removal
  • Physical Stamina
  • Fixture Cleaning and Polishing
  • Flexible Schedule
  • Vehicle Operation
  • Punctual and Dependable
  • Large-Scale Measurement
  • Material Loading and Unloading
  • Heavy Lifting
  • Physical Agility and Coordination
  • Situational Awareness
  • Hand and Power Tools
  • Flooring Installation
  • CDL License
  • Hand-Eye Coordination
  • Bloodborne Pathogen Training
  • Cleaning Methods
  • Exceptional Time Management
  • Ironing Clothing
  • Mopping and Buffing Floors
  • Natural Cleaning Products
  • Caring for Fine China
  • COVID-19 Safety Procedures
  • Window Washing
  • Floor Cleaning, Polishing and Waxing
  • High-Volume Dining
  • Menu Memorization
  • Food Safety Standards
  • Bathroom Servicing
  • Food and Beverage Service
  • Dining Room Cleaning and Upkeep
  • Food Inspection
  • Food Safety Understanding
  • Table Bussing

Timeline

Driver/Crew Pusher

Quail Energy Service
07.2023 - 07.2024

Dollar General Manager

Dollar Genral
07.2021 - 01.2023

Certified Nursing Assistant

Permian Regional Medical Center
01.2018 - 06.2021

Vacuum Truck Operator

Standard Trucking
01.2016 - 12.2017

Vacuum Truck Operator

RND Trucking
05.2012 - 01.2016

Some College (No Degree) - Truck And Bus Driving

Odessa College

Nursing - Nursing

Senior Health Care

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Amanda Gonzales