Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Gonzalez

Torrance,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and provide an enjoyable time for all customers.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Associate

Marshalls Department Store
10.2021 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Interacted with customers and convinced them to get the TJX rewards credit card upon check out.

Secretary/Dispatcher

Up To Code Plumbing
06.2013 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Dispatch my service techs to run calls in the field.
  • Answer calls and set up appointments with clients, and resolve customer complaints.

Crew Trainer

McDonald's Restaurant
06.2010 - 05.2013
  • Trained other employees in customer service, food safety, and performance requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Provided excellent customer service when interacting with them at front counter and drive-thru.
  • Responsible and on time, even being present for opening and closing hours.
  • Handled restocking and up keep of company supplies.

Education

High School Diploma -

Mary Star Of The Sea High School
San Pedro, CA
06.2010

Skills

  • Customer Service
  • Money Handling
  • Flexible Hours
  • Exceeding Customer Expectations
  • Outgoing Personality
  • Sales Goals Attainment
  • Goal-Driven
  • Teamwork and Collaboration
  • Excellent people skills
  • Knowledge of English and Spanish Languages

Certification

  • [Bartending class] Training - [October 2023]

Timeline

Sales Associate

Marshalls Department Store
10.2021 - Current

Secretary/Dispatcher

Up To Code Plumbing
06.2013 - Current

Crew Trainer

McDonald's Restaurant
06.2010 - 05.2013

High School Diploma -

Mary Star Of The Sea High School

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Amanda Gonzalez