Amanda Gonzalez
Torrance,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and provide an enjoyable time for all customers.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate
Marshalls Department Store
10.2021 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Interacted with customers and convinced them to get the TJX rewards credit card upon check out.
Secretary/Dispatcher
Up To Code Plumbing
06.2013 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
- Dispatch my service techs to run calls in the field.
- Answer calls and set up appointments with clients, and resolve customer complaints.
Crew Trainer
McDonald's Restaurant
06.2010 - 05.2013
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Provided excellent customer service when interacting with them at front counter and drive-thru.
- Responsible and on time, even being present for opening and closing hours.
- Handled restocking and up keep of company supplies.
Education
High School Diploma -
Mary Star Of The Sea High School
San Pedro, CA06.2010
Skills
- Customer Service
- Money Handling
- Flexible Hours
- Exceeding Customer Expectations
- Outgoing Personality
- Sales Goals Attainment
- Goal-Driven
- Teamwork and Collaboration
- Excellent people skills
- Knowledge of English and Spanish Languages
Certification
- [Bartending class] Training - [October 2023]
Timeline
Sales Associate
Marshalls Department Store
10.2021 - Current
Secretary/Dispatcher
Up To Code Plumbing
06.2013 - Current
Crew Trainer
McDonald's Restaurant
06.2010 - 05.2013
High School Diploma -
Mary Star Of The Sea High School
- [Bartending class] Training - [October 2023]
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