Amanda Gonzalez

Coastal Carolina Healthcare

New Bern, USA

01.2011 - Current

Organize schedules to uphold order and cleanliness of building
Reviewed and maintained schedules for mid-levels and doctors to ensure operational efficiency.
Entered patient medical histories, demographics, and vital statistics into records.
Procure necessary supplies for clinical and office environment while adhering to budgetary constraints
Coordinate scheduling of inpatient and outpatient appointments
Liaise with specialty pharmacy to secure authorization for medications and ensure timely delivery
Coordinate communication with patients concerning treatment, appointments, and essential laboratory/radiology studies needed
Prepared charts for upcoming appointments to ensure accurate and timely consultations.
Obtained necessary records to facilitate informed decision-making during appointments.
Streamlined practice efficiency by implementing workflow enhancements, precise process adjustments, and heightened focus on customer satisfaction
Secure prior authorization for radiology, procedures, and medications.
Processed billing and coding entries into system according to appointment charges and procedural guidelines.
Manage office staff schedules to achieve comprehensive coverage in every area.
Utilized Microsoft Office applications including Word, Outlook, and Excel for various tasks.
ICD-10/CPT coding
Cerner
Epic
AllScripts
Centricity
Groupcast
NC Tracks
Blue-EHumana
Tricare
Aetna
Medcost