Amanda Gordon

Current Role: Surgical Lead Registered Veterinary Technician

Daily job duties include:

• Obtain vital signs of patients
• Venipuncture
• Ultrasound-guided cystocentesis
• Proficient in fear-free patient restraint techniques
• Prepare samples from patients and process samples using in-house laboratory equipment
• IV catheter placement
• Perform radiographs of patients, knowledge of radiology
• Administer injections, vaccines, and medications to patients as directed by DVM
• Administer and log controlled substances
• Patient induction and intubation
• Administer anesthesia
• Anesthesia monitoring
• Patient IV fluid therapy
• Dental proficiency includes: dental radiographs, dental prophylaxis, administer oral nerve blocks, tooth extractions, suturing tooth extraction sites
• Assist with surgical procedures, including providing supplies and equipment at the direction of the surgeon, and scrubbing in with the surgeon when needed
• Post operative care and recovery of patients
• Educate clients on pre and post operative patient care, drug counseling
• Assist doctors in exam rooms
• Create patient care plans for clients
• Interact with clients regarding patient health, questions and concerns, education on treatment protocol and general procedures
• Maintain detailed patient medical records and document diagnostic treatments
• Maintain surgical prep room and OR suite
• Practice aseptic technique when preparing patients for surgical procedures
• Prepare surgical instrument packs, drapes, and gowns for use in sterile environments by processing in autoclave
• Maintain inventory and order supplies and materials for the surgical department
• Provide training to technicians in the surgical department

• Provided customer support to clients, answering questions and addressing concerns
• Processed new patients and updated client records
• Kept detailed records of patient treatments and medications
• Recorded symptoms and documented medical observations to inform treatment decisions
• Knowledge of Avimark computer software
• Followed safety protocols for handling patients
• Restrained patients for examination and treatment
• Assisted doctors in exam rooms
• Positioned patients for diagnostic imaging such as radiographs and scans
• Administered injections, oral medications and topically applied medications prescribed by veterinarian
• Processed diagnostic samples such as: blood samples, urine samples, ear and skin cytology, fecal examinations
• Walked patients outside throughout each shift to prevent accidents in group play areas and on bedding
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave

• Gave animals proper attention to promote secure environment in owner's absence.
• Exercised animals regularly with walks and rigorous play activities.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Followed pet care instructions for dietary needs and medication regimens.
• Monitored animals for behavioral problems and signs of health issues.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Washed, trimmed and brushed animals to maintain good grooming standards.

• Greeted customers entering store and responded promptly to customer needs
• Built relationships with customers to encourage repeat business
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
• Worked flexible schedule and extra shifts to meet business needs
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy
• Assisted customers with returns, refunds and resolving transaction issues
• Used POS system to enter orders, process payments and issue receipts
• Worked closely with shift manager to solve problems and handle customer concerns
• Learned duties for various positions and provided backup at key times