Amanda Grant
Apple Grove,WV
Summary
Dynamic and goal-oriented professional with a strong background in customer service at Cabelas Distribution Center. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in time management and adept at multi-tasking, consistently delivering results in high-pressure environments while maintaining a reliable and punctual work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Cabelas Distribution Center
09.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
CNA
CAMC Memorial Hospital
05.2016 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Teacher
Kanawha County Schools
01.2014 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Education
Bachelor of Science - Education
West Virginia State University
Institute12-2013
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
Certification
Regents Degree RBA
STNA License
CPR Certified
Timeline
Sales Associate
Cabelas Distribution Center
09.2020 - Current
CNA
CAMC Memorial Hospital
05.2016 - Current
Teacher
Kanawha County Schools
01.2014 - Current
Bachelor of Science - Education
West Virginia State University
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