Amanda Gray
Kerrville,TX
Summary
- Microsoft Office
- File/records maintenance
- Financial records and processing Answering phone Skills Professional phone etiquette
- Excellent communication skills Articulate and well-spoken Customer service-oriented
Overview
21
21
years of professional experience
1
1
Certification
Work History
Delivery Driver
Favor
Kerrville, TX
03.2021 - Current
- Delivery groceries and help customers with bring their in groceries
Driver
Uber Drivers
Kerrville, TX
01.2021 - Current
- Drive customers to where they need to go such as work, airports, businesses meeting!
Receptionist
Kerrville Eye Center
Kerrville, TX
08.2017 - 04.2019
- Directed clients to appropriate personnel to address concerns, resolved complaints or answered account-related questions.
- Met incoming patient with professional approach and provided friendly, knowledgeable assistance.
- Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
- Responded to telephone inquiries from clients and the public.
- Answered and directed incoming calls using multi-line telephone system.
- Managed clerical needs of company employees, including copying, faxing and file management.
- Scheduled new and existing patients as walk-ins or over the phone.
- Worked with operating facilities to schedule procedures on behalf of Cataract surgeon, I schedule 10 to 15 each day.
Account Manager
West Central Wireless
Kerrville, TX
10.2010 - 08.2012
- Worked directly with customers to achieve recommendations.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Greeted customers and ascertained customers' needs.
- Helped customers with questions, problems and complaints in person and via telephone.
- Developed positive customer relationships through friendly greetings and excellent service., Helping customers with know more about the product.
- Which resulted in 54% revenue growth For HEB.
- Answered customer questions about product.
Demonstrator
San Antonio Deli Provision
Kerrville, TX
02.2009 - 10.2010
Cleaning Lady
Ingram
Ingram, TX
01.2005 - 12.2008
- Polished glass surfaces and windows.
- Cleaned and buffed tile floors using industrial cleaning equipment.
- Dusted picture frames and wall hangings with a cloth.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Changed bed linens and collected soiled linens for cleaning.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Moved chairs, desks and beds around rooms to clean behind and underneath them.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Education
High School Diploma -
Ingram Tom Moore High School
Ingram, TX01.2001
Skills
- Driving
- Delivery Driver Experience
- Customer service
- Telephone skills
- Appointment scheduling
- Greeting and seating clients
Certification
- Food Handler Certification
- Driver's License
Timeline
Delivery Driver
Favor
03.2021 - Current
Driver
Uber Drivers
01.2021 - Current
Receptionist
Kerrville Eye Center
08.2017 - 04.2019
Account Manager
West Central Wireless
10.2010 - 08.2012
Demonstrator
San Antonio Deli Provision
02.2009 - 10.2010
Cleaning Lady
Ingram
01.2005 - 12.2008
High School Diploma -
Ingram Tom Moore High School