Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Gray

Kerrville,TX

Summary

  • Microsoft Office
  • File/records maintenance
  • Financial records and processing Answering phone Skills Professional phone etiquette
  • Excellent communication skills Articulate and well-spoken Customer service-oriented

Overview

21
21
years of professional experience
1
1
Certification

Work History

Delivery Driver

Favor
03.2021 - Current
  • Delivery groceries and help customers with bring their in groceries

Driver

Uber Drivers
01.2021 - Current
  • Drive customers to where they need to go such as work, airports, businesses meeting!

Receptionist

Kerrville Eye Center
08.2017 - 04.2019
  • Directed clients to appropriate personnel to address concerns, resolved complaints or answered account-related questions.
  • Met incoming patient with professional approach and provided friendly, knowledgeable assistance.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Responded to telephone inquiries from clients and the public.
  • Answered and directed incoming calls using multi-line telephone system.
  • Managed clerical needs of company employees, including copying, faxing and file management.
  • Scheduled new and existing patients as walk-ins or over the phone.
  • Worked with operating facilities to schedule procedures on behalf of Cataract surgeon, I schedule 10 to 15 each day.

Account Manager

West Central Wireless
10.2010 - 08.2012
  • Worked directly with customers to achieve recommendations.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted customers and ascertained customers' needs.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Developed positive customer relationships through friendly greetings and excellent service., Helping customers with know more about the product.
  • Which resulted in 54% revenue growth For HEB.
  • Answered customer questions about product.

Demonstrator

San Antonio Deli Provision
02.2009 - 10.2010

Cleaning Lady

Ingram
01.2005 - 12.2008
  • Polished glass surfaces and windows.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Dusted picture frames and wall hangings with a cloth.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Changed bed linens and collected soiled linens for cleaning.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Moved chairs, desks and beds around rooms to clean behind and underneath them.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.

Education

High School Diploma -

Ingram Tom Moore High School
Ingram, TX
01.2001

Skills

  • Driving
  • Delivery Driver Experience
  • Customer service
  • Telephone skills
  • Appointment scheduling
  • Greeting and seating clients

Certification

  • Food Handler Certification
  • Driver's License

Timeline

Delivery Driver

Favor
03.2021 - Current

Driver

Uber Drivers
01.2021 - Current

Receptionist

Kerrville Eye Center
08.2017 - 04.2019

Account Manager

West Central Wireless
10.2010 - 08.2012

Demonstrator

San Antonio Deli Provision
02.2009 - 10.2010

Cleaning Lady

Ingram
01.2005 - 12.2008

High School Diploma -

Ingram Tom Moore High School

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