Led the human resources and operational functions for a renewable energy startup, overseeing multi-state payroll, benefits administration, compliance, and HRIS systems to enhance operational effectiveness
Reformed the employee lifecycle processes, encompassing recruitment, onboarding, and performance management, to cultivate a positive organizational culture
Effectively migrated HR systems from Bambee and Gusto to Rippling, guaranteeing uninterrupted operations and adherence to compliance standards
Administered payroll and benefits across multiple states, including medical, dental, vision, and 401(k) plans, while ensuring compliance with both federal and state regulations
Served as the primary point of contact for all benefits brokers
Address queries, negotiated terms, and maintained a strong professional relationship to support the company's benefits strategy
Improved company policies and procedures by developing a detailed multi-state employee handbook
Established vendor partnerships, directed contract negotiations, and streamlined financial operations, resulting in substantial cost reductions
Oversaw company budget and managed all vendor services
Conducted Employee Feedback Surveys and managed follow-up actions
Performed thorough market pricing assessments and refined job descriptions to ensure alignment with industry benchmarks
Accomplishments: Implemented a new HRIS system and created a multi-state employee handbook
Sr. Benefits & Compensation Manager
TCGPlayer
Syracuse, NY
07.2021 - 02.2022
Oversaw benefits administration and compensation strategies for more than 2,500 employees, which encompassed open enrollment and payroll management
Managed 3 HR Ops team members
Managed and provided guidance on employee complaints, duty to accommodate, development plans, workplace investigations, etc
Managed all FMLA, STD and LTD leave claims and payroll reporting
Served as the primary point of contact for all benefits brokers
Address queries, negotiate terms, and maintain a strong professional relationship to support the company's benefits strategy
Facilitated access to carriers for resolving issues, gathering information, and ensuring that employee benefits are administered effectively
Collaborated with brokers to negotiate and secure competitive pricing for health, dental, life, and other employee benefit programs
Stay informed about the latest trends and developments, including emerging benefits and shifts in employee preferences
Utilize this information to recommend updates and enhancements to the company's benefits offerings
Lead the administration of the benefits renewal process
Coordinated with brokers and carriers to review current plans, assess the needs of the organization, and implement changes during renewal periods to optimize coverage and costs
Directed annual compensation evaluations and merit programs, utilizing advanced tools such as Power BI and macros to inform data-driven decision-making
Assisted in recruitment initiatives for over 600 employees across multiple states, providing weekly onboarding orientations through virtual platforms and contributions to company town hall meetings
Conduct salary benchmarking/analysis and lead the compensation plan overview for all the employees' pay rates with an outside compensation consulting firm establishing new job descriptions and salary rate tiers for all positions
Conducted Employee Feedback Surveys and managed follow-up actions
Accomplishments: Successfully onboarded 600 new hires and captured all the employees' enrollments for open enrollment
Director of Operations
Green HR Consulting
Remote, WV
10.2018 - 06.2021
Company Overview: Independent Consultant for Remote Human Resources and Business Operations
As a Sr. HR Consultant, I supported Government contractors, Start-Ups, Non-Profits, Banking, and Manufacturing companies with their HR and Operation's needs
Manage multi-state US payroll on various HRIS platforms for salary & hourly employees
Manage benefits, plan selections working with outside benefits vendors, Open Enrollment, Onboarding, Benefits Invoice management & reconciliations, claims questions, employee inquiries & COBRA
Manage Leave Claims- FMLA, Workers Comp., STD and LTD claims for employees
401 K plan Management with outside vendors
Salary Benchmarking & Compensation management for new and existing positions
Annual and ad hoc salaries reviews
Recruiting using various ATS platforms- Greenhouse & ADP
HRIS implementation management- Assisting with new HRIS vendor selection to best suit the clients' HR needs
ADP, UKG, QuickBooks, Rippling, Paycom, Paycor, Bambee, and Gusto
Vendor management- selecting new vendors, setting up the new user's accounts, granting employees access, and terminations of access upon the terminations
Accounts Payable and Receivables
Management of the company budget in collaboration with the CEO, CTO and or CFO
Contract Management- establishing new vendors services and ongoing contract support
Learning management systems(LMS) for onboarding and ongoing employee training
Independent Consultant for Remote Human Resources and Business Operations
Director of Human Resources
Quince Imaging
Herndon, VA
08.2014 - 09.2018
Created the Human Resources department by implementing policies, benefits programs, and compliance protocols
Engaged in negotiations for union contracts, ensuring that subcontractor agreements were in harmony with the organization's goals
Managed the end-to-end recruitment process, including meeting with hiring managers, job posting, interviewing, hiring decisions, and managing the recruitment tool
Served as the primary point of contact for all benefits brokers
Address queries, negotiate terms, and maintain a strong professional relationship to support the company's benefits strategy
Achieved a reduction in payroll expenses amounting to $20,000 per year by facilitating a smooth transition to a new payroll system that was best suited to the employee's remote access needs from ADP to Namely
Managed all FMLA, STD and LTD leave claims and payroll reporting
Conducted Employee Feedback Surveys and managed follow-up actions
Managed 3 support staff
Accomplishments: I developed their HR department and implemented a new HRIS system saving the company $20 K
Senior Human Resources & Operations Manager - Gov. Contractor
Technik Inc.
Herndon, VA
10.2008 - 07.2014
Oversaw human resources operations for prominent government contracts, such as those with NASA, DoD and the U.S
Army
Successfully attained CMMI and ISO certifications while managing EEO-1 reporting to ensure federal compliance
Led multi-state payroll, conducted salary analysis and benchmarking for open hires, managed open enrollment of all benefits, and vendor management initiatives, guaranteeing operational excellence across all contracts
Managed the end-to-end recruitment process, including meeting with hiring managers and/or external recruiters, job posting, interviewing, hiring decisions, and managing the recruitment tool
Managed 1 employee
Served as the primary point of contact for all benefits brokers
Address queries, negotiate terms, and maintain a strong professional relationship to support the company's benefits strategy
Accomplishments: I developed their HR department, I was very successful at recruiting and gov con support of contracts and implemented a new HRIS system for compliance and better ease of use
Timeline
Director of HR & Operations - Morpho Energy, LLC
10.2022 - 12.2024
Sr. Benefits & Compensation Manager - TCGPlayer
07.2021 - 02.2022
Director of Operations - Green HR Consulting
10.2018 - 06.2021
Director of Human Resources - Quince Imaging
08.2014 - 09.2018
Senior Human Resources & Operations Manager - Gov. Contractor - Technik Inc.