Amanda Gregerson
Fort Dodge,IA
Summary
Knowledgeable and compassionate Nursing staff member with eight + years of LPN experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Clinic Team Leader
UnityPoint Clinic
FORT DODGE, IA
05.2021 - Current
- Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
- Implemented policy changes and communicated information and procedures through organizational staff meetings.
- Supervised internal and external communications by answering queries and complaints.
- Oversaw ordering, purchasing and maintenance of clinical equipment.
- Developed relationships with healthcare providers to sustain strong referral pipeline.
- Communicated with patients with compassion while keeping medical information private.
- Coordinated with other departments within the health system to ensure seamless patient experience.
- Performed administrative duties such as approving time off requests.
- Provided guidance and mentorship to team members on a regular basis.
- Assisted in resolving customer complaints or issues in a timely manner.
- Monitored performance metrics related to quality assurance and patient satisfaction scores.
- Managed and approved timekeeping and payroll functions for employees.
Licensed Practical Nurse
UnityPoint Clinic
Fort Dodge, IA
11.2016 - Current
- Collected and documented patient intake information, including medical histories, current symptoms and vitals such as respiration activity, temperature, pulse, blood pressure, height, and weight.
- Triaged patients by phone and provided general assistance for basic and advanced needs.
- Scheduled appointments for evaluations and scans for patients.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Answered patient and family questions to educate on optimal treatment procedures.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
- Facilitated referrals for specialty services when necessary.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Observed strict confidentiality and safeguarded all patient-related information.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Monitored infection control procedures to verify facility-wide health and safety.
CNA/Licensed Practical Nurse
Marian Home & Village
Fort Dodge, IA
08.2009 - 11.2016
- Examined and addressed lacerations, contusions and other physical symptoms to determine need for further attention.
- Documented patient intake information, including medical histories, current symptoms and vitals such as height and weight.
- Documented patient intake and dietary requirements and assisted with feeding.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
- Worked with healthcare team, including social workers, physical therapists and speech therapists, to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Education
Practical Nursing
Iowa Central Community College
Fort Dodge, IA05.2015
High School Diploma -
Fort Dodge High School
Fort Dodge, IA05.2004
Skills
- Iowa Licensed Practical Nurse
- Rehabilitation techniques
- Caring for wounds
- Tracking symptoms
- Assisting physicians
- MS Office
- Supervision
- First Aid/CPR
- Organization
- Customer service
- Patient triaging
- Multi-tasking and prioritization
- Healthcare platforms
- Samples collection
- Counting narcotics
- Documenting incidents
- Educating families
- Empathetic and compassionate
- Staff direction and task delegation
- Regulatory requirements
- Communication
- Troubleshooting
- Clinical Leadership
- Employee Training
- HIPAA Compliance
- Scheduling
Timeline
Clinic Team Leader
UnityPoint Clinic
05.2021 - Current
Licensed Practical Nurse
UnityPoint Clinic
11.2016 - Current
CNA/Licensed Practical Nurse
Marian Home & Village
08.2009 - 11.2016
Practical Nursing
Iowa Central Community College
High School Diploma -
Fort Dodge High School