Amanda Griffin
North Miami,FL
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
8
8
years of professional experience
Work History
CNA
Baptist Health South Florida South Florida
Kendall, FL
07.2023 - Current
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Documented patient care services by charting in designated areas.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Administered medications under supervision of a licensed nurse.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Reported changes in patient conditions to registered nurse or physician.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Transported residents within the facility as needed.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Documented activities and recorded information in EMR system.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Used mobility devices to transport patients.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Distributed drinking water and nourishment to residents.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Supported non-ambulatory residents in range of motion exercises.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Observed and reported unusual symptoms and changes to charge nurse.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Administered medications and educated patients and families on correct at-home administration.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Collected specimens from patients for laboratory testing purposes.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Planned and served meals and snacks to patients according to prescribed diets.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Reminded patients to take prescribed medications or nutritional supplements.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Answered patient call signals and signal lights to determine patients' needs.
- Turned and repositioned bedridden patients to prevent bedsores.
Food Service Worker
Baptist Health South Florida South Florida
Kendall, FL
10.2020 - 07.2023
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Organized take-out orders for customers who requested them.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Properly stored all leftover food items after each shift.
- Served meals to customers in a friendly and courteous manner.
- Delivered food orders promptly and accurately to guests tables.
- Utilized point-of-sale systems for taking orders from customers.
- Maintained accurate records of sales transactions for end-of-day reports.
- Prepared beverages such as coffee, tea, soda.
- Assisted with unloading deliveries from suppliers into storage areas.
- Replenished condiments at customer tables as needed.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Ensured that all foods were prepared according to health department regulations.
- Assisted in the preparation of food items according to recipes and instructions.
- Followed established cash handling procedures when collecting payment from customers.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Cleaned kitchen areas, equipment and utensils.
- Monitored inventory levels of food items used during meal services.
Barrista
Pullman Miami Hotel
Miami, FL
03.2020 - 10.2020
- Stocked shelves with ingredients needed to make coffee drinks.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ground beans for espresso shots according to individual customer specifications.
- Adhered to health department regulations concerning sanitation standards.
- Monitored inventory levels of supplies and restocked when necessary.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Operated cash registers to process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Shift Supervisor
Starbucks
Pinecrest, FL
01.2018 - 01.2020
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
- Provided on-the-job training to new staff members.
- Identified areas of improvement within the department and implemented necessary changes.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Coordinated with other departments to ensure smooth workflow between shifts.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Investigated accidents or incidents occurring during shift hours.
- Developed strategies for improving operational efficiency and customer service levels.
- Created work schedules for staff while adhering to labor laws and budget constraints.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Resolved customer complaints in a timely manner.
- Monitored staff performance to ensure quality standards were met.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Conducted weekly inventory of supplies, equipment, and food items.
- Addressed any issues that arose during the shift in a proactive manner.
- Assisted customers with product selection when needed.
- Collaborated with management to plan special events or promotions.
- Resolved conflicts between staff members in a timely manner.
- Identified opportunities for process improvements through data analysis.
- Responded promptly to customer inquiries or complaints in a professional manner.
Take Out Specialist
chipotle mexican grill
Pinecrest, FL
09.2016 - 06.2019
- Processed payments using a cash register and credit and debit card machine.
- Trained new employees on proper take-out procedures.
- Checked expiration dates of products and disposed of expired items accordingly.
- Packaged food items for take-out customers.
- Kept work area organized throughout shift hours.
- Conducted daily temperature checks of refrigerators and freezers to ensure safe storage of food items.
- Resolved customer complaints in a timely manner.
- Restocked shelves with supplies when necessary.
- Adhered to company policies regarding food handling procedures.
- Performed inventory management duties by tracking stock levels.
- Operated restaurant equipment such as microwaves, ovens, grills, fryers and blenders.
- Greeted customers and provided them with menu options.
- Maintained records of sales transactions for accounting purposes.
- Resolved customer complaints by executing swift solutions and escalated major issues to supervisor for remediation.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
- Trained newly hired employees according to company procedures.
- Promoted repeat business by building relationships with key customers.
- Filled and served various beverages for customers.
Education
GED -
General Education Development Diploma
08-2022
Skills
- Patient Transfers
- Bathing Assistance
- Basic Life Support
- Vital signs monitoring
- Toileting assistance
- Complex Problem-Solving
- Maintaining confidentiality
- Compassionate communication
- Patient Care
- Feeding Assistance
- Compassion and Empathy
- Transporting patients
- Medical terminology knowledge
- Quality Assurance
- Mobility Assistance
- Infection control procedures
- Patient-focused care
- Monitoring fluids
- Patient Relations
- Condition Monitoring
- Care plan implementation
- Direct Patient Care
- Electronic Charting
- Collecting specimens
- Patient Lifting
- Indirect Patient Care
- Reliable transportation
- Catheter change and preparation
- Adaptable
- Respiratory equipment training
- Collecting vital signs
- Performing patient intakes
- Meal Planning
- Assisting with personal grooming
- Quick problem solver
- Family support and assistance
- Inpatient Care
- Light Housekeeping
- Specimen Collection
- Geriatric Care
- General housekeeping ability
- Ambulation Assistance
- Compassionate
- Bedsore Prevention
- CPR Certification
Timeline
CNA
Baptist Health South Florida South Florida
07.2023 - Current
Food Service Worker
Baptist Health South Florida South Florida
10.2020 - 07.2023
Barrista
Pullman Miami Hotel
03.2020 - 10.2020
Shift Supervisor
Starbucks
01.2018 - 01.2020
Take Out Specialist
chipotle mexican grill
09.2016 - 06.2019
GED -
General Education Development Diploma